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Newby, G.B.: ¬The maturation of norms for computer-mediated communication (1993)
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Schilling-Eccles, K.; Harzbecker, J.J.: ¬The use of electronic mail at the reference desk : impact of a computer-mediated communication technology on librarian-client interactions (1998)
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Osborne, L.N.: Topic development in USENET newsgroups (1998)
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Rowland, F.; McNab, A.: Electronic media and the Internet (1997)
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McMurdo, G.; Meadows, A.J.: Acceptance and use of computer-mediated communication by information students (1996)
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