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Sykes, J.: ¬The value of indexing : a white paper prepared for Factiva, Factiva, a Dow Jones and Reuters Company (2001)
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Orna, E.: Information products and presentation in organizations : accident or design? (1996)
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Millson-Martula, C.; Menon, V.: Customer expectations : concepts and reality for academic library services (1995)
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Rodríguez-Vidal, J.; Carrillo-de-Albornoz, J.; Gonzalo, J.; Plaza, L.: Authority and priority signals in automatic summary generation for online reputation management (2021)
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D'Harcourt, J.-C.: Integrating documentation into the company information system with SGML (1995)
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