Document (#13971)

Author

Braaksma, J.

Title

Inlichtingenwerk in wetenschappelijke bibliotheken : hoe wijzer to worden?

Source

Open. 28(1996) no.3, S.72-74

Year

1996

Abstract

A survey of the literature shows that little is known of how reference enquiries are answered in libraries and how far answers satisfy readers' needs. To remedy this situation a survey was held in 15 academic libraries in the Netherlands. Survey results show that the traditional approach to reference service was the norm despite the need for a more flexible approach. Follow up studies showed that reference satff often lacked in-depth subject knowledge. A national programme is required to provide training and exchange of expertise

Footnote

Übers. d. Titels: Reference work in academic libraries: how do we improve our knowledge?

Theme

Informationsdienstleistungen

Similar documents (content)

1. Voorbij, H.: Wetenschappelijke informatie zoeken op Internet : landelijk gebruikersoderzoek (1998) 0.29

   0.2865721 = sum of:
     0.2865721 = product of:
       1.7910757 = sum of:
         0.090706296 = weight(abstract_txt:held in 2868) [ClassicSimilarity], result of:
           0.090706296 = score(doc=2868,freq=1.0), product of:
             0.1400317 = queryWeight, product of:
               1.0225865 = boost
               5.9223356 = idf(docFreq=321, maxDocs=44218)
               0.02312242 = queryNorm
             0.64775544 = fieldWeight in 2868, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.9223356 = idf(docFreq=321, maxDocs=44218)
               0.109375 = fieldNorm(doc=2868)
         0.152552 = weight(abstract_txt:netherlands in 2868) [ClassicSimilarity], result of:
           0.152552 = score(doc=2868,freq=1.0), product of:
             0.19803715 = queryWeight, product of:
               1.2160746 = boost
               7.042927 = idf(docFreq=104, maxDocs=44218)
               0.02312242 = queryNorm
             0.7703201 = fieldWeight in 2868, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.042927 = idf(docFreq=104, maxDocs=44218)
               0.109375 = fieldNorm(doc=2868)
         1.3880852 = weight(title_txt:wetenschappelijke in 2868) [ClassicSimilarity], result of:
           1.3880852 = score(doc=2868,freq=1.0), product of:
             0.37960917 = queryWeight, product of:
               1.6836631 = boost
               9.7509775 = idf(docFreq=6, maxDocs=44218)
               0.02312242 = queryNorm
             3.6566167 = fieldWeight in 2868, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.7509775 = idf(docFreq=6, maxDocs=44218)
               0.375 = fieldNorm(doc=2868)
         0.15973212 = weight(abstract_txt:survey in 2868) [ClassicSimilarity], result of:
           0.15973212 = score(doc=2868,freq=1.0), product of:
             0.2945122 = queryWeight, product of:
               2.568616 = boost
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.02312242 = queryNorm
             0.5423616 = fieldWeight in 2868, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.109375 = fieldNorm(doc=2868)
       0.16 = coord(4/25)
   

2. Doek, A.: Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen (1994) 0.14

   0.13885172 = sum of:
     0.13885172 = product of:
       0.6942586 = sum of:
         0.08482762 = weight(abstract_txt:showed in 7793) [ClassicSimilarity], result of:
           0.08482762 = score(doc=7793,freq=1.0), product of:
             0.13391408 = queryWeight, product of:
               5.7915254 = idf(docFreq=366, maxDocs=44218)
               0.02312242 = queryNorm
             0.63344806 = fieldWeight in 7793, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.7915254 = idf(docFreq=366, maxDocs=44218)
               0.109375 = fieldNorm(doc=7793)
         0.10773666 = weight(abstract_txt:answers in 7793) [ClassicSimilarity], result of:
           0.10773666 = score(doc=7793,freq=1.0), product of:
             0.1570521 = queryWeight, product of:
               1.0829508 = boost
               6.2719374 = idf(docFreq=226, maxDocs=44218)
               0.02312242 = queryNorm
             0.68599313 = fieldWeight in 7793, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.2719374 = idf(docFreq=226, maxDocs=44218)
               0.109375 = fieldNorm(doc=7793)
         0.152552 = weight(abstract_txt:netherlands in 7793) [ClassicSimilarity], result of:
           0.152552 = score(doc=7793,freq=1.0), product of:
             0.19803715 = queryWeight, product of:
               1.2160746 = boost
               7.042927 = idf(docFreq=104, maxDocs=44218)
               0.02312242 = queryNorm
             0.7703201 = fieldWeight in 7793, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.042927 = idf(docFreq=104, maxDocs=44218)
               0.109375 = fieldNorm(doc=7793)
         0.18941024 = weight(abstract_txt:answered in 7793) [ClassicSimilarity], result of:
           0.18941024 = score(doc=7793,freq=1.0), product of:
             0.22877243 = queryWeight, product of:
               1.3070395 = boost
               7.5697527 = idf(docFreq=61, maxDocs=44218)
               0.02312242 = queryNorm
             0.8279417 = fieldWeight in 7793, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.5697527 = idf(docFreq=61, maxDocs=44218)
               0.109375 = fieldNorm(doc=7793)
         0.15973212 = weight(abstract_txt:survey in 7793) [ClassicSimilarity], result of:
           0.15973212 = score(doc=7793,freq=1.0), product of:
             0.2945122 = queryWeight, product of:
               2.568616 = boost
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.02312242 = queryNorm
             0.5423616 = fieldWeight in 7793, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.109375 = fieldNorm(doc=7793)
       0.2 = coord(5/25)
   

3. Barry, E.; Bedoya, J.K.; Groom, C.; Patterson, L.: Virtual reference in UK academic libraries : the virtual enquiry project 2008-2009 (2010) 0.12

   0.12161308 = sum of:
     0.12161308 = product of:
       0.60806537 = sum of:
         0.03277403 = weight(abstract_txt:approach in 2966) [ClassicSimilarity], result of:
           0.03277403 = score(doc=2966,freq=1.0), product of:
             0.11200825 = queryWeight, product of:
               1.2933822 = boost
               3.745328 = idf(docFreq=2839, maxDocs=44218)
               0.02312242 = queryNorm
             0.29260373 = fieldWeight in 2966, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.745328 = idf(docFreq=2839, maxDocs=44218)
               0.078125 = fieldNorm(doc=2966)
         0.08270262 = weight(abstract_txt:libraries in 2966) [ClassicSimilarity], result of:
           0.08270262 = score(doc=2966,freq=6.0), product of:
             0.11425078 = queryWeight, product of:
               1.3062655 = boost
               3.782635 = idf(docFreq=2735, maxDocs=44218)
               0.02312242 = queryNorm
             0.7238692 = fieldWeight in 2966, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               3.782635 = idf(docFreq=2735, maxDocs=44218)
               0.078125 = fieldNorm(doc=2966)
         0.16490225 = weight(abstract_txt:enquiries in 2966) [ClassicSimilarity], result of:
           0.16490225 = score(doc=2966,freq=1.0), product of:
             0.26103845 = queryWeight, product of:
               1.3961726 = boost
               8.085969 = idf(docFreq=36, maxDocs=44218)
               0.02312242 = queryNorm
             0.6317163 = fieldWeight in 2966, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.085969 = idf(docFreq=36, maxDocs=44218)
               0.078125 = fieldNorm(doc=2966)
         0.16633269 = weight(abstract_txt:reference in 2966) [ClassicSimilarity], result of:
           0.16633269 = score(doc=2966,freq=4.0), product of:
             0.23853874 = queryWeight, product of:
               2.311676 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.02312242 = queryNorm
             0.6972984 = fieldWeight in 2966, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.078125 = fieldNorm(doc=2966)
         0.1613538 = weight(abstract_txt:survey in 2966) [ClassicSimilarity], result of:
           0.1613538 = score(doc=2966,freq=2.0), product of:
             0.2945122 = queryWeight, product of:
               2.568616 = boost
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.02312242 = queryNorm
             0.54786795 = fieldWeight in 2966, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.078125 = fieldNorm(doc=2966)
       0.2 = coord(5/25)
   

4. Tenopir, C.: Electronic reference options : tracking the changes (1995) 0.11

   0.10891979 = sum of:
     0.10891979 = product of:
       0.6807487 = sum of:
         0.12235599 = weight(abstract_txt:follow in 2609) [ClassicSimilarity], result of:
           0.12235599 = score(doc=2609,freq=1.0), product of:
             0.15639526 = queryWeight, product of:
               1.0806838 = boost
               6.258808 = idf(docFreq=229, maxDocs=44218)
               0.02312242 = queryNorm
             0.782351 = fieldWeight in 2609, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.258808 = idf(docFreq=229, maxDocs=44218)
               0.125 = fieldNorm(doc=2609)
         0.054021124 = weight(abstract_txt:libraries in 2609) [ClassicSimilarity], result of:
           0.054021124 = score(doc=2609,freq=1.0), product of:
             0.11425078 = queryWeight, product of:
               1.3062655 = boost
               3.782635 = idf(docFreq=2735, maxDocs=44218)
               0.02312242 = queryNorm
             0.47282937 = fieldWeight in 2609, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.782635 = idf(docFreq=2735, maxDocs=44218)
               0.125 = fieldNorm(doc=2609)
         0.18818396 = weight(abstract_txt:reference in 2609) [ClassicSimilarity], result of:
           0.18818396 = score(doc=2609,freq=2.0), product of:
             0.23853874 = queryWeight, product of:
               2.311676 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.02312242 = queryNorm
             0.7889031 = fieldWeight in 2609, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.125 = fieldNorm(doc=2609)
         0.3161876 = weight(abstract_txt:survey in 2609) [ClassicSimilarity], result of:
           0.3161876 = score(doc=2609,freq=3.0), product of:
             0.2945122 = queryWeight, product of:
               2.568616 = boost
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.02312242 = queryNorm
             1.0735976 = fieldWeight in 2609, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.125 = fieldNorm(doc=2609)
       0.16 = coord(4/25)
   

5. Timman, T.E.; Harte, T.J.M.: Gedeelde ontsluiting : kosten en baten van gezamenlijke catalogiseren door de ministeriebibliotheken (1993) 0.11

   0.107037924 = sum of:
     0.107037924 = product of:
       0.5351896 = sum of:
         0.08482762 = weight(abstract_txt:showed in 6699) [ClassicSimilarity], result of:
           0.08482762 = score(doc=6699,freq=1.0), product of:
             0.13391408 = queryWeight, product of:
               5.7915254 = idf(docFreq=366, maxDocs=44218)
               0.02312242 = queryNorm
             0.63344806 = fieldWeight in 6699, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.7915254 = idf(docFreq=366, maxDocs=44218)
               0.109375 = fieldNorm(doc=6699)
         0.152552 = weight(abstract_txt:netherlands in 6699) [ClassicSimilarity], result of:
           0.152552 = score(doc=6699,freq=1.0), product of:
             0.19803715 = queryWeight, product of:
               1.2160746 = boost
               7.042927 = idf(docFreq=104, maxDocs=44218)
               0.02312242 = queryNorm
             0.7703201 = fieldWeight in 6699, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.042927 = idf(docFreq=104, maxDocs=44218)
               0.109375 = fieldNorm(doc=6699)
         0.024646265 = weight(abstract_txt:that in 6699) [ClassicSimilarity], result of:
           0.024646265 = score(doc=6699,freq=2.0), product of:
             0.067245916 = queryWeight, product of:
               1.227384 = boost
               2.3694751 = idf(docFreq=11241, maxDocs=44218)
               0.02312242 = queryNorm
             0.36650947 = fieldWeight in 6699, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.3694751 = idf(docFreq=11241, maxDocs=44218)
               0.109375 = fieldNorm(doc=6699)
         0.047268484 = weight(abstract_txt:libraries in 6699) [ClassicSimilarity], result of:
           0.047268484 = score(doc=6699,freq=1.0), product of:
             0.11425078 = queryWeight, product of:
               1.3062655 = boost
               3.782635 = idf(docFreq=2735, maxDocs=44218)
               0.02312242 = queryNorm
             0.4137257 = fieldWeight in 6699, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.782635 = idf(docFreq=2735, maxDocs=44218)
               0.109375 = fieldNorm(doc=6699)
         0.22589532 = weight(abstract_txt:survey in 6699) [ClassicSimilarity], result of:
           0.22589532 = score(doc=6699,freq=2.0), product of:
             0.2945122 = queryWeight, product of:
               2.568616 = boost
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.02312242 = queryNorm
             0.7670151 = fieldWeight in 6699, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.9587345 = idf(docFreq=843, maxDocs=44218)
               0.109375 = fieldNorm(doc=6699)
       0.2 = coord(5/25)