Document (#19101)

Author

Ashton, J.

Title

Development of the British Library's OPAC 97 : the value of a user-centred approach

Source

Program. 32(1998) no.1, S.1-24

Year

1998

Abstract

Reviews the development of the British Library OPAC services leading up to the launch of OPAC 97, offering access to 9 mio bibliographic records and attempts to show the value of a user centred approach in the project management involved in developing such a service as recommended by Human Computer Interaction (HCI) studies. Reviews the evaluation studies of the Online Catalogue, the Network OPAC, a web prototype interface and of OPAC 97 and discusses the results in relation to the OPAC 97 project. Although the OPAC 97 interface made use of various HCI recommendations, user feedback sometimes contradicted these in specific instances, revealing the value of detailed user evaluation in developing services

Theme

OPAC
Suchoberflächen

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