Document (#19102)

Author
Ashton, J.
Title
Development of the British Library's OPAC 97 : the value of a user-centred approach
Source
Program. 32(1998) no.1, S.1-24
Year
1998
Abstract
Reviews the development of the British Library OPAC services leading up to the launch of OPAC 97, offering access to 9 mio bibliographic records and attempts to show the value of a user centred approach in the project management involved in developing such a service as recommended by Human Computer Interaction (HCI) studies. Reviews the evaluation studies of the Online Catalogue, the Network OPAC, a web prototype interface and of OPAC 97 and discusses the results in relation to the OPAC 97 project. Although the OPAC 97 interface made use of various HCI recommendations, user feedback sometimes contradicted these in specific instances, revealing the value of detailed user evaluation in developing services
Theme
OPAC
Suchoberflächen

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