Document (#20857)

Author
Gloeckner-Rist, A.
Lehmler, W.
Wettler, M.
Title
Endnutzerrecherchen in bibliographischen CD-ROM-Datenbanken
Source
Nachrichten für Dokumentation. 40(1989) H.3, S.151-159
Year
1989
Abstract
In der Bibliothek der Universität Konstanz werden seit eineinhalb Jahren CD-ROM-Datenbanken für Endnutzerrecherchen angeboten. Der Benutzungsstatistik zufolge werden die CD-ROM-Datenbanken häufig verwendet, und die Benutzer sind mit den Ergebnissen ihrer Recherchen überwiegend zufrieden. Eien detaillierte Analyse der Protokolle von 52 recherchen zeigt jedoch, daß die Endnutzer Schwierigkeiten mit der Systembedienung haben und ihre Suchanfragen häufig unzulänglich formulieren. Konsequenzen für die Entwicklung von Schulungsprogrammen und für die Einbindung von CD-ROM-Datenbanken in das Informationsangebot wissenschaftlicher Bibliotheken werden aufgezeigt
Theme
Informationsdienstleistungen
Location
D
Konstanz

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