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Allen, B.L.: Designing information systems for user abilities and tasks : an experimental study (1998)
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Ju, B.; Gluck, M.: User-Process Model Approach to Improve User Interface Usability (2005)
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Allen, B.: Cognitive abilities and information system usability (1994)
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Choong, Y.-Y.; Salvendy, G.: Design of icons for use by Chinese in mainland China (1998)
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Duckett, B.: Do users matter? (1994)
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