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Susen, A.: Spracherkennung : Aktuelle Einsatzmöglichkeiten im Bereich der Telekommunikation (2000)
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Endres-Niggemeyer, B.: Thinkie: Lautes Denken mit Spracherkennung (mobil) (2013)
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Helber, S.; Stolletz, R.: Call Center Management in der Praxis : Strukturen und Prozesse betriebswirtschaftlich optimieren (2004)
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Ludwig, B.: Spracherkennung (2013)
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Pfister, R.-D.: Neue Produkte auf der Basis von Multimedia (1995)
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