Document (#23853)

Author
Schweibenz, W.
Title
Evaluation des Intranet-Angebots Multimediales Lernen bei DaimlerCrysler, Standort Stuttgart
Source
Information Research & Content Management: Orientierung, Ordnung und Organisation im Wissensmarkt; 23. DGI-Online-Tagung der DGI und 53. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. DGI, Frankfurt am Main, 8.-10.5.2001. Proceedings. Hrsg.: R. Schmidt
Imprint
Frankfurt am Main : DGI
Year
2001
Pages
S.486-497
Series
Tagungen der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis; 4
Abstract
Der Beitrag beschreibt eine Usability-Studie zur Evaluation eines betrieblichen IntranetAngebots zum Thema Multimediales Lernen. Es wurde eine mehrstufige, kombinierte Evaluation durchgeführt eine heuristische Evaluation mit den neu entwickelten Heuristicsfor Web Communication als expertenorientierte Methode und ein Produkttest (Benutzertest) im Usability-Labor mit der Methode des lauten Denkens als benutzerorientierte Methode. Die Durchführung der Studie wird beschrieben und die Methoden diskutiert. Die Heuristics for Web Communication benötigen geschulte Gutachter, sind schnell und einfach anzuwenden und unterstützen ein systematisches Vorgehen beim Entdecken von Usability-Problemen. Die Evaluation mit den Heuristiken ist gut kombinierbar mit einem Benutzertest und ergänzt ihn, indem sie Usability-Probleme aufdeckt, die in Produkttests vermutlich nicht gefunden werden. Der Aufwand für den Produkttest ist sehr hoch, er liefert anschauliche und aussagekräftige Aussagen von echten Nutzern und rechtfertigt unter Umständen den Aufwand
Theme
Computer Based Training
Intranet
Multimedia

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