Document (#24574)

Author
Lagace, N.
McClennen, M.
Title
Managing an Internet-based distributed reference service
Source
Computers in libraries. 18(1998) no.2, S.24-27
Year
1998
Abstract
The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
Footnote
Vgl.: http://www.ipl.org
Theme
Internet
Informationsdienstleistungen
Object
Internet Public Library

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