Document (#27179)

Author

Lankes, R.D.

Title

¬The digital reference research agenda

Source

Journal of the American Society for Information Science and technology. 55(2004) no.4, S.301-311

Year

2004

Abstract

A research agenda for the study of digital reference is presented. The agenda stems from a research symposium held at Harvard University, Boston, Massachusetts in August 2002. The agenda defines digital reference as "the use of human intermediation to answer questions in a digital environment." The agenda also proposes the central research question in digital reference: "How can human expertise be effectively and efficiently incorporated into information systems to answer user questions?" The definition and question are used to outline a research agenda centered an how the exploration of digital reference relates to other fields of inquiry.

Theme

Informationsdienstleistungen
Internet

Similar documents (author)

1. Lankes, R.D.: Credibility on the internet : shifting from authority to reliability (2008) 6.17

   6.169457 = sum of:
     6.169457 = weight(author_txt:lankes in 4349) [ClassicSimilarity], result of:
       6.169457 = fieldWeight in 4349, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.871131 = idf(docFreq=5, maxDocs=42740)
         0.625 = fieldNorm(doc=4349)
   

2. Lankes, R.D.: New concepts in digital reference (2009) 6.17

   6.169457 = sum of:
     6.169457 = weight(author_txt:lankes in 2000) [ClassicSimilarity], result of:
       6.169457 = fieldWeight in 2000, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.871131 = idf(docFreq=5, maxDocs=42740)
         0.625 = fieldNorm(doc=2000)
   

3. Lankes, R.D.; Collins, J.W.; Kasowitz, A.S.: Digital reference service in the new millennium : planning, management, and evaluation (2000) 3.70

   3.701674 = sum of:
     3.701674 = weight(author_txt:lankes in 629) [ClassicSimilarity], result of:
       3.701674 = fieldWeight in 629, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.871131 = idf(docFreq=5, maxDocs=42740)
         0.375 = fieldNorm(doc=629)
   

4. Pomerantz, J.; Nicholson, S.; Belanger, Y.; Lankes, R.D.: ¬The current state of digital reference : validation of a general digital reference model through a survey of digital reference services (2004) 3.08

   3.0847285 = sum of:
     3.0847285 = weight(author_txt:lankes in 3563) [ClassicSimilarity], result of:
       3.0847285 = fieldWeight in 3563, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.871131 = idf(docFreq=5, maxDocs=42740)
         0.3125 = fieldNorm(doc=3563)
   

Similar documents (content)

1. Lankes, R.D.: New concepts in digital reference (2009) 0.12

   0.12427123 = sum of:
     0.12427123 = product of:
       0.4438258 = sum of:
         0.04809626 = weight(abstract_txt:expertise in 2000) [ClassicSimilarity], result of:
           0.04809626 = score(doc=2000,freq=3.0), product of:
             0.083052054 = queryWeight, product of:
               6.1138144 = idf(docFreq=256, maxDocs=42740)
               0.013584327 = queryNorm
             0.5791098 = fieldWeight in 2000, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               6.1138144 = idf(docFreq=256, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
         0.037745833 = weight(abstract_txt:incorporated in 2000) [ClassicSimilarity], result of:
           0.037745833 = score(doc=2000,freq=1.0), product of:
             0.10191292 = queryWeight, product of:
               1.1077441 = boost
               6.7725415 = idf(docFreq=132, maxDocs=42740)
               0.013584327 = queryNorm
             0.37037337 = fieldWeight in 2000, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.7725415 = idf(docFreq=132, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
         0.036447797 = weight(abstract_txt:human in 2000) [ClassicSimilarity], result of:
           0.036447797 = score(doc=2000,freq=2.0), product of:
             0.099562876 = queryWeight, product of:
               1.5484191 = boost
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.013584327 = queryNorm
             0.3660782 = fieldWeight in 2000, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
         0.034861054 = weight(abstract_txt:question in 2000) [ClassicSimilarity], result of:
           0.034861054 = score(doc=2000,freq=1.0), product of:
             0.12177373 = queryWeight, product of:
               1.7124449 = boost
               5.234785 = idf(docFreq=618, maxDocs=42740)
               0.013584327 = queryNorm
             0.2862773 = fieldWeight in 2000, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.234785 = idf(docFreq=618, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
         0.07153422 = weight(abstract_txt:answer in 2000) [ClassicSimilarity], result of:
           0.07153422 = score(doc=2000,freq=2.0), product of:
             0.15607229 = queryWeight, product of:
               1.9386648 = boost
               5.926318 = idf(docFreq=309, maxDocs=42740)
               0.013584327 = queryNorm
             0.4583403 = fieldWeight in 2000, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.926318 = idf(docFreq=309, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
         0.092722096 = weight(abstract_txt:reference in 2000) [ClassicSimilarity], result of:
           0.092722096 = score(doc=2000,freq=3.0), product of:
             0.2199826 = queryWeight, product of:
               3.6391838 = boost
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.013584327 = queryNorm
             0.4214974 = fieldWeight in 2000, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
         0.12241855 = weight(abstract_txt:digital in 2000) [ClassicSimilarity], result of:
           0.12241855 = score(doc=2000,freq=4.0), product of:
             0.25561038 = queryWeight, product of:
               4.2972407 = boost
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.013584327 = queryNorm
             0.4789264 = fieldWeight in 2000, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2000)
       0.28 = coord(7/25)
   

2. Sutton, S.A.: Future service models and the convergence of functions : the reference librarian as technician, author and consultant (1996) 0.11

   0.1145516 = sum of:
     0.1145516 = product of:
       0.57275796 = sum of:
         0.05801141 = weight(abstract_txt:defines in 6388) [ClassicSimilarity], result of:
           0.05801141 = score(doc=6388,freq=1.0), product of:
             0.085501194 = queryWeight, product of:
               1.0146375 = boost
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.013584327 = queryNorm
             0.6784865 = fieldWeight in 6388, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.109375 = fieldNorm(doc=6388)
         0.18300937 = weight(abstract_txt:intermediation in 6388) [ClassicSimilarity], result of:
           0.18300937 = score(doc=6388,freq=1.0), product of:
             0.18391287 = queryWeight, product of:
               1.4880958 = boost
               9.097941 = idf(docFreq=12, maxDocs=42740)
               0.013584327 = queryNorm
             0.9950873 = fieldWeight in 6388, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.097941 = idf(docFreq=12, maxDocs=42740)
               0.109375 = fieldNorm(doc=6388)
         0.051544968 = weight(abstract_txt:human in 6388) [ClassicSimilarity], result of:
           0.051544968 = score(doc=6388,freq=1.0), product of:
             0.099562876 = queryWeight, product of:
               1.5484191 = boost
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.013584327 = queryNorm
             0.5177127 = fieldWeight in 6388, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.109375 = fieldNorm(doc=6388)
         0.10706625 = weight(abstract_txt:reference in 6388) [ClassicSimilarity], result of:
           0.10706625 = score(doc=6388,freq=1.0), product of:
             0.2199826 = queryWeight, product of:
               3.6391838 = boost
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.013584327 = queryNorm
             0.48670328 = fieldWeight in 6388, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.109375 = fieldNorm(doc=6388)
         0.17312597 = weight(abstract_txt:digital in 6388) [ClassicSimilarity], result of:
           0.17312597 = score(doc=6388,freq=2.0), product of:
             0.25561038 = queryWeight, product of:
               4.2972407 = boost
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.013584327 = queryNorm
             0.67730415 = fieldWeight in 6388, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.109375 = fieldNorm(doc=6388)
       0.2 = coord(5/25)
   

3. Patton, M.; Reynolds, D.; Choudhury, G.S.; DiLauro, T.: Toward a metadata generation framework : a case study at Johns Hopkins University (2004) 0.10

   0.10455813 = sum of:
     0.10455813 = product of:
       0.5227907 = sum of:
         0.038262215 = weight(abstract_txt:human in 3193) [ClassicSimilarity], result of:
           0.038262215 = score(doc=3193,freq=3.0), product of:
             0.099562876 = queryWeight, product of:
               1.5484191 = boost
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.013584327 = queryNorm
             0.38430202 = fieldWeight in 3193, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.046875 = fieldNorm(doc=3193)
         0.017288812 = weight(abstract_txt:research in 3193) [ClassicSimilarity], result of:
           0.017288812 = score(doc=3193,freq=1.0), product of:
             0.11475753 = queryWeight, product of:
               2.6284542 = boost
               3.2139761 = idf(docFreq=4669, maxDocs=42740)
               0.013584327 = queryNorm
             0.15065514 = fieldWeight in 3193, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.2139761 = idf(docFreq=4669, maxDocs=42740)
               0.046875 = fieldNorm(doc=3193)
         0.07947608 = weight(abstract_txt:reference in 3193) [ClassicSimilarity], result of:
           0.07947608 = score(doc=3193,freq=3.0), product of:
             0.2199826 = queryWeight, product of:
               3.6391838 = boost
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.013584327 = queryNorm
             0.36128348 = fieldWeight in 3193, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.046875 = fieldNorm(doc=3193)
         0.12851273 = weight(abstract_txt:digital in 3193) [ClassicSimilarity], result of:
           0.12851273 = score(doc=3193,freq=6.0), product of:
             0.25561038 = queryWeight, product of:
               4.2972407 = boost
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.013584327 = queryNorm
             0.50276804 = fieldWeight in 3193, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.046875 = fieldNorm(doc=3193)
         0.2592508 = weight(abstract_txt:agenda in 3193) [ClassicSimilarity], result of:
           0.2592508 = score(doc=3193,freq=1.0), product of:
             0.74155766 = queryWeight, product of:
               7.3193564 = boost
               7.458198 = idf(docFreq=66, maxDocs=42740)
               0.013584327 = queryNorm
             0.34960303 = fieldWeight in 3193, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.458198 = idf(docFreq=66, maxDocs=42740)
               0.046875 = fieldNorm(doc=3193)
       0.2 = coord(5/25)
   

4. Hogan, D.R.: Cooperative reference service and the referred reference question : an annotated bibliography (1995) 0.10

   0.10083943 = sum of:
     0.10083943 = product of:
       0.5041971 = sum of:
         0.08081554 = weight(abstract_txt:inquiry in 5416) [ClassicSimilarity], result of:
           0.08081554 = score(doc=5416,freq=1.0), product of:
             0.1181928 = queryWeight, product of:
               1.1929448 = boost
               7.2934427 = idf(docFreq=78, maxDocs=42740)
               0.013584327 = queryNorm
             0.6837603 = fieldWeight in 5416, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.2934427 = idf(docFreq=78, maxDocs=42740)
               0.09375 = fieldNorm(doc=5416)
         0.04961639 = weight(abstract_txt:questions in 5416) [ClassicSimilarity], result of:
           0.04961639 = score(doc=5416,freq=1.0), product of:
             0.10756918 = queryWeight, product of:
               1.6094732 = boost
               4.92001 = idf(docFreq=847, maxDocs=42740)
               0.013584327 = queryNorm
             0.46125096 = fieldWeight in 5416, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.92001 = idf(docFreq=847, maxDocs=42740)
               0.09375 = fieldNorm(doc=5416)
         0.103510484 = weight(abstract_txt:question in 5416) [ClassicSimilarity], result of:
           0.103510484 = score(doc=5416,freq=3.0), product of:
             0.12177373 = queryWeight, product of:
               1.7124449 = boost
               5.234785 = idf(docFreq=618, maxDocs=42740)
               0.013584327 = queryNorm
             0.85002315 = fieldWeight in 5416, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               5.234785 = idf(docFreq=618, maxDocs=42740)
               0.09375 = fieldNorm(doc=5416)
         0.08671256 = weight(abstract_txt:answer in 5416) [ClassicSimilarity], result of:
           0.08671256 = score(doc=5416,freq=1.0), product of:
             0.15607229 = queryWeight, product of:
               1.9386648 = boost
               5.926318 = idf(docFreq=309, maxDocs=42740)
               0.013584327 = queryNorm
             0.5555923 = fieldWeight in 5416, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.926318 = idf(docFreq=309, maxDocs=42740)
               0.09375 = fieldNorm(doc=5416)
         0.18354215 = weight(abstract_txt:reference in 5416) [ClassicSimilarity], result of:
           0.18354215 = score(doc=5416,freq=4.0), product of:
             0.2199826 = queryWeight, product of:
               3.6391838 = boost
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.013584327 = queryNorm
             0.8343485 = fieldWeight in 5416, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.09375 = fieldNorm(doc=5416)
       0.2 = coord(5/25)
   

5. Chowdhury, G.G.: Digital libraries and reference services : present and future (2002) 0.10

   0.09767049 = sum of:
     0.09767049 = product of:
       0.48835242 = sum of:
         0.029454269 = weight(abstract_txt:human in 467) [ClassicSimilarity], result of:
           0.029454269 = score(doc=467,freq=1.0), product of:
             0.099562876 = queryWeight, product of:
               1.5484191 = boost
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.013584327 = queryNorm
             0.29583585 = fieldWeight in 467, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.7333736 = idf(docFreq=1021, maxDocs=42740)
               0.0625 = fieldNorm(doc=467)
         0.039841205 = weight(abstract_txt:question in 467) [ClassicSimilarity], result of:
           0.039841205 = score(doc=467,freq=1.0), product of:
             0.12177373 = queryWeight, product of:
               1.7124449 = boost
               5.234785 = idf(docFreq=618, maxDocs=42740)
               0.013584327 = queryNorm
             0.32717407 = fieldWeight in 467, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.234785 = idf(docFreq=618, maxDocs=42740)
               0.0625 = fieldNorm(doc=467)
         0.0399268 = weight(abstract_txt:research in 467) [ClassicSimilarity], result of:
           0.0399268 = score(doc=467,freq=3.0), product of:
             0.11475753 = queryWeight, product of:
               2.6284542 = boost
               3.2139761 = idf(docFreq=4669, maxDocs=42740)
               0.013584327 = queryNorm
             0.34792313 = fieldWeight in 467, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               3.2139761 = idf(docFreq=4669, maxDocs=42740)
               0.0625 = fieldNorm(doc=467)
         0.13680424 = weight(abstract_txt:reference in 467) [ClassicSimilarity], result of:
           0.13680424 = score(doc=467,freq=5.0), product of:
             0.2199826 = queryWeight, product of:
               3.6391838 = boost
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.013584327 = queryNorm
             0.6218867 = fieldWeight in 467, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               4.4498587 = idf(docFreq=1356, maxDocs=42740)
               0.0625 = fieldNorm(doc=467)
         0.24232589 = weight(abstract_txt:digital in 467) [ClassicSimilarity], result of:
           0.24232589 = score(doc=467,freq=12.0), product of:
             0.25561038 = queryWeight, product of:
               4.2972407 = boost
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.013584327 = queryNorm
             0.9480284 = fieldWeight in 467, product of:
               3.4641016 = tf(freq=12.0), with freq of:
                 12.0 = termFreq=12.0
               4.3787556 = idf(docFreq=1456, maxDocs=42740)
               0.0625 = fieldNorm(doc=467)
       0.2 = coord(5/25)