Document (#27376)

Author
Schmidt, B.
Tappenbeck, I.
Title
Elektronischer Auskunftsdienst im globalen Netzwerk : Die SUB Göttingen startet im Juni mit QuestionPoint
Source
Bibliotheksdienst. 38(2004) H.6, S.801-804
Year
2004
Abstract
Informationssuche findet heute vor allem im Internet statt. Sie hat sich damit mehr und mehr von den räumlichen und zeitlichen Beschränkungen gelöst, die durch die Erreichbarkeit und die Öffnungszeiten von Bibliotheken gegeben waren. Informationssuchende wollen möglichst rund um die Uhr an sieben Tagen in der Woche vom heimischen PC aus oder mobil via Notebook in weltweit bereitgestellten Informationsangeboten recherchieren und dabei auch professionelle Auskunftsservices in Anspruch nehmen. Um diesen veränderten Bedingungen und Bedürfnissen Rechnung zu tragen, bieten Bibliotheken zunehmend auch netzbasierte Dienstleistungen an. Die SUB Göttingen führte im Jahr 2002 den elektronischen Auskunftsservice "Frag' die SUB" ein, der es Nutzern weltweit ermöglicht, über ein Webformular Fragen zu den verschiedenen Sammelschwerpunkten der SUB, aber auch allgemeine Fragen nach Ressourcen und Dienstleistungen zu stellen.
Theme
Informationsdienstleistungen
Internet

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