Document (#27395)

Author
Chung, W.
Zhang, Y.
Huang, Z.
Wang, G.
Ong, T.-H.
Chen, H.
Title
Internet searching and browsing in a multilingual world : an experiment an the Chinese Business Intelligence Portal (CBizPort)
Source
Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.818-831
Year
2004
Abstract
The rapid growth of the non-English-speaking Internet population has created a need for better searching and browsing capabilities in languages other than English. However, existing search engines may not serve the needs of many non-English-speaking Internet users. In this paper, we propose a generic and integrated approach to searching and browsing the Internet in a multilingual world. Based an this approach, we have developed the Chinese Business Intelligence Portal (CBizPort), a meta-search engine that searches for business information of mainland China, Taiwan, and Hong Kong. Additional functions provided by CBizPort include encoding conversion (between Simplified Chinese and Traditional Chinese), summarization, and categorization. Experimental results of our user evaluation study show that the searching and browsing performance of CBizPort was comparable to that of regional Chinese search engines, and CBizPort could significantly augment these search engines. Subjects' verbal comments indicate that CBizPort performed best in terms of analysis functions, cross-regional searching, and user-friendliness, whereas regional search engines were more efficient and more popular. Subjects especially liked CBizPort's summarizer and categorizer, which helped in understanding search results. These encouraging results suggest a promising future of our approach to Internet searching and browsing in a multilingual world.
Footnote
Teil eines Themenheftes zu: Information seeking research
Theme
Suchmaschinen
Multilinguale Probleme

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