Document (#30234)

Author
Wilson, T.D.
Ford, N.
Ellis, D.
Foster, A.
Spink, A.
Title
Information seeking and mediated searching : Part 2: uncertainty and Its correlates
Source
Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.704-715
Year
2002
Abstract
In "Part 2. Uncertainty and Its Correlates,'' where Wilson is the primary author, after a review of uncertainty as a concept in information seeking and decision research, it is hypothesized that if the Kuhlthau problem solving stage model is appropriate the searchers will recognize the stage in which they currently are operating. Secondly to test Wilson's contention that operationalized uncertainty would be useful in characterizing users, it is hypothesized that uncertainty will decrease as the searcher proceeds through problem stages and after the completion of the search. A review of pre and post search interviews reveals that uncertainty can be operationalized, and that academic researchers have no difficulty with a stage model of the information seeking process. Uncertainty is unrelated to sex, age, or discipline, but is related to problem stage and domain knowledge. Both concepts appear robust.
Theme
Suchtaktik
Benutzerstudien

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