Document (#30374)

Author

Chambers, J.
Martin, J.
Reynolds, B.

Title

Defying conventional wisdom : innovation and culture change from down under

Source

Cataloging and classification quarterly. 30(2000) no.1, S.35-49

Year

2000

Abstract

During the last few years, the Technical Services Section of Griffith University Library has undergone widespread and radical change. An ambitious goal of a 50% productivity improvement was a major driving force. The approaches taken to achieve this were threefold: developing innovative technological solutions to reduce repetitive components of technical services work without sacrificing quality; entering into a mutually beneficial partnership agreement with a preferred vendor; and, instituting a culture change that included high performance, and self managed teams. This paper describes the processes undertaken, and outcomes achieved.

Footnote

Beitrag eines Themenheftes "Managing cataloging and the organization of information: philosophies, practices and challenges at the onset of the 21st century. Part I: National libraries, libraries around the world"

Location

AUS

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