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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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Schwuchow, W.: Kann man Märkte messen? : eine Studie soll Informationsmärkte transparent und vergleichbar machen (1995)
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Schwuchow, W.: Fundamental questions of financing and pricing information services (1992)
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Schwuchow, W.: Informationsökonomie (1990)
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Hein, A.: Kosten und Nutzen : Qualitätsmanagement für Websites - von früher bis heute (2005)
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Göcke, M.: Kundenorientiertes Qualitätsmanagement bei Informationsdienstleistern (1999)
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