Document (#32145)

Author

Chua, A.Y.K.
Kaynak, S.
Foo, S.S.B.

Title

¬An analysis of the delayed response to hurricane Katrina through the lens of knowledge management

Source

Journal of the American Society for Information Science and Technology. 58(2007) no.3, S.391-403

Year

2007

Abstract

In contrast to many recent large-scale catastrophic events, such as the Turkish earthquake in 1999, the 9/11 attack in New York in 2001, the Bali Bombing in 2002, and the Asian Tsunami in 2004, the initial rescue effort towards Hurricane Katrina in the U.S. in 2005 had been sluggish. Even as Congress has promised to convene a formal inquiry into the response to Katrina, this article offers another perspective by analyzing the delayed response through the lens of knowledge management (KM). A KM framework situated in the context of disaster management is developed to study three distinct but overlapping KM processes, namely, knowledge creation, knowledge transfer, and knowledge reuse. Drawing from a total of more than 400 documents - including local, national, and foreign news articles, newswires, congressional reports, and television interview transcripts, as well as Internet resources such as wikipedia and blogs - 14 major delay causes in Katrina are presented. The extent to which the delay causes were a result of the lapses in KM processes within and across the government agencies are discussed.

Similar documents (author)

1. Chua, A.Y.K.: ¬The design and implementation of a simulation game for teaching knowledge management (2005) 8.12

   8.124285 = sum of:
     8.124285 = sum of:
       3.7937021 = weight(author_txt:chua in 4237) [ClassicSimilarity], result of:
         3.7937021 = score(doc=4237,freq=1.0), product of:
           0.6752735 = queryWeight, product of:
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.07512356 = queryNorm
           5.6180234 = fieldWeight in 4237, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.625 = fieldNorm(doc=4237)
       4.330582 = weight(author_txt:a.y.k in 4237) [ClassicSimilarity], result of:
         4.330582 = score(doc=4237,freq=1.0), product of:
           0.7375674 = queryWeight, product of:
             1.0451076 = boost
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.07512356 = queryNorm
           5.871439 = fieldWeight in 4237, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.625 = fieldNorm(doc=4237)
   

2. Chua, A.Y.K.: ¬A tale of two hurricanes : comparing Katrina and Rita through a knowledge management perspective (2007) 8.12

   8.124285 = sum of:
     8.124285 = sum of:
       3.7937021 = weight(author_txt:chua in 573) [ClassicSimilarity], result of:
         3.7937021 = score(doc=573,freq=1.0), product of:
           0.6752735 = queryWeight, product of:
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.07512356 = queryNorm
           5.6180234 = fieldWeight in 573, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.625 = fieldNorm(doc=573)
       4.330582 = weight(author_txt:a.y.k in 573) [ClassicSimilarity], result of:
         4.330582 = score(doc=573,freq=1.0), product of:
           0.7375674 = queryWeight, product of:
             1.0451076 = boost
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.07512356 = queryNorm
           5.871439 = fieldWeight in 573, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.625 = fieldNorm(doc=573)
   

3. Chua, A.Y.K.; Yang, C.C.: ¬The shift towards multi-disciplinarity in information science (2008) 6.50

   6.4994273 = sum of:
     6.4994273 = sum of:
       3.0349617 = weight(author_txt:chua in 2389) [ClassicSimilarity], result of:
         3.0349617 = score(doc=2389,freq=1.0), product of:
           0.6752735 = queryWeight, product of:
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.07512356 = queryNorm
           4.4944186 = fieldWeight in 2389, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.5 = fieldNorm(doc=2389)
       3.4644656 = weight(author_txt:a.y.k in 2389) [ClassicSimilarity], result of:
         3.4644656 = score(doc=2389,freq=1.0), product of:
           0.7375674 = queryWeight, product of:
             1.0451076 = boost
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.07512356 = queryNorm
           4.697151 = fieldWeight in 2389, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.5 = fieldNorm(doc=2389)
   

4. Chua, A.Y.K.; Banerjee, S.: So fast so good : an analysis of answer quality and answer speed in community Question-answering sites (2013) 6.50

   6.4994273 = sum of:
     6.4994273 = sum of:
       3.0349617 = weight(author_txt:chua in 1086) [ClassicSimilarity], result of:
         3.0349617 = score(doc=1086,freq=1.0), product of:
           0.6752735 = queryWeight, product of:
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.07512356 = queryNorm
           4.4944186 = fieldWeight in 1086, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.5 = fieldNorm(doc=1086)
       3.4644656 = weight(author_txt:a.y.k in 1086) [ClassicSimilarity], result of:
         3.4644656 = score(doc=1086,freq=1.0), product of:
           0.7375674 = queryWeight, product of:
             1.0451076 = boost
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.07512356 = queryNorm
           4.697151 = fieldWeight in 1086, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.5 = fieldNorm(doc=1086)
   

5. Chua, A.Y.K.; Banerjee, S.: Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth (2015) 6.50

   6.4994273 = sum of:
     6.4994273 = sum of:
       3.0349617 = weight(author_txt:chua in 1641) [ClassicSimilarity], result of:
         3.0349617 = score(doc=1641,freq=1.0), product of:
           0.6752735 = queryWeight, product of:
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.07512356 = queryNorm
           4.4944186 = fieldWeight in 1641, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             8.988837 = idf(docFreq=14, maxDocs=44218)
             0.5 = fieldNorm(doc=1641)
       3.4644656 = weight(author_txt:a.y.k in 1641) [ClassicSimilarity], result of:
         3.4644656 = score(doc=1641,freq=1.0), product of:
           0.7375674 = queryWeight, product of:
             1.0451076 = boost
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.07512356 = queryNorm
           4.697151 = fieldWeight in 1641, product of:
             1.0 = tf(freq=1.0), with freq of:
               1.0 = termFreq=1.0
             9.394302 = idf(docFreq=9, maxDocs=44218)
             0.5 = fieldNorm(doc=1641)
   

Similar documents (content)

1. Chua, A.Y.K.: ¬A tale of two hurricanes : comparing Katrina and Rita through a knowledge management perspective (2007) 0.17

   0.16523132 = sum of:
     0.16523132 = product of:
       0.59011185 = sum of:
         0.02401971 = weight(abstract_txt:through in 573) [ClassicSimilarity], result of:
           0.02401971 = score(doc=573,freq=1.0), product of:
             0.07664876 = queryWeight, product of:
               1.1231076 = boost
               4.011184 = idf(docFreq=2176, maxDocs=44218)
               0.017014187 = queryNorm
             0.31337377 = fieldWeight in 573, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.011184 = idf(docFreq=2176, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
         0.11033689 = weight(abstract_txt:disaster in 573) [ClassicSimilarity], result of:
           0.11033689 = score(doc=573,freq=1.0), product of:
             0.16811138 = queryWeight, product of:
               1.1761218 = boost
               8.401051 = idf(docFreq=26, maxDocs=44218)
               0.017014187 = queryNorm
             0.6563321 = fieldWeight in 573, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.401051 = idf(docFreq=26, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
         0.14171273 = weight(abstract_txt:congressional in 573) [ClassicSimilarity], result of:
           0.14171273 = score(doc=573,freq=1.0), product of:
             0.19863504 = queryWeight, product of:
               1.2784439 = boost
               9.131938 = idf(docFreq=12, maxDocs=44218)
               0.017014187 = queryNorm
             0.71343267 = fieldWeight in 573, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.131938 = idf(docFreq=12, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
         0.05037674 = weight(abstract_txt:processes in 573) [ClassicSimilarity], result of:
           0.05037674 = score(doc=573,freq=1.0), product of:
             0.12558757 = queryWeight, product of:
               1.4376134 = boost
               5.1344433 = idf(docFreq=707, maxDocs=44218)
               0.017014187 = queryNorm
             0.40112838 = fieldWeight in 573, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1344433 = idf(docFreq=707, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
         0.060223266 = weight(abstract_txt:management in 573) [ClassicSimilarity], result of:
           0.060223266 = score(doc=573,freq=2.0), product of:
             0.12852569 = queryWeight, product of:
               1.7811863 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017014187 = queryNorm
             0.46856987 = fieldWeight in 573, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
         0.16171734 = weight(abstract_txt:response in 573) [ClassicSimilarity], result of:
           0.16171734 = score(doc=573,freq=2.0), product of:
             0.24830459 = queryWeight, product of:
               2.47575 = boost
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.017014187 = queryNorm
             0.6512861 = fieldWeight in 573, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
         0.041725162 = weight(abstract_txt:knowledge in 573) [ClassicSimilarity], result of:
           0.041725162 = score(doc=573,freq=1.0), product of:
             0.15032758 = queryWeight, product of:
               2.4868987 = boost
               3.5527887 = idf(docFreq=3442, maxDocs=44218)
               0.017014187 = queryNorm
             0.2775616 = fieldWeight in 573, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5527887 = idf(docFreq=3442, maxDocs=44218)
               0.078125 = fieldNorm(doc=573)
       0.28 = coord(7/25)
   

2. Yang, L.; Wu, Y.: Creating a taxonomy of earth-quake disaster response and recovery for online earthquake information management (2019) 0.13

   0.12772219 = sum of:
     0.12772219 = product of:
       0.6386109 = sum of:
         0.17653903 = weight(abstract_txt:disaster in 5231) [ClassicSimilarity], result of:
           0.17653903 = score(doc=5231,freq=4.0), product of:
             0.16811138 = queryWeight, product of:
               1.1761218 = boost
               8.401051 = idf(docFreq=26, maxDocs=44218)
               0.017014187 = queryNorm
             1.0501313 = fieldWeight in 5231, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               8.401051 = idf(docFreq=26, maxDocs=44218)
               0.0625 = fieldNorm(doc=5231)
         0.25524923 = weight(abstract_txt:earthquake in 5231) [ClassicSimilarity], result of:
           0.25524923 = score(doc=5231,freq=4.0), product of:
             0.21495436 = queryWeight, product of:
               1.3299242 = boost
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.017014187 = queryNorm
             1.1874578 = fieldWeight in 5231, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.0625 = fieldNorm(doc=5231)
         0.06813485 = weight(abstract_txt:management in 5231) [ClassicSimilarity], result of:
           0.06813485 = score(doc=5231,freq=4.0), product of:
             0.12852569 = queryWeight, product of:
               1.7811863 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017014187 = queryNorm
             0.53012633 = fieldWeight in 5231, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.0625 = fieldNorm(doc=5231)
         0.091481134 = weight(abstract_txt:response in 5231) [ClassicSimilarity], result of:
           0.091481134 = score(doc=5231,freq=1.0), product of:
             0.24830459 = queryWeight, product of:
               2.47575 = boost
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.017014187 = queryNorm
             0.36842304 = fieldWeight in 5231, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.0625 = fieldNorm(doc=5231)
         0.047206637 = weight(abstract_txt:knowledge in 5231) [ClassicSimilarity], result of:
           0.047206637 = score(doc=5231,freq=2.0), product of:
             0.15032758 = queryWeight, product of:
               2.4868987 = boost
               3.5527887 = idf(docFreq=3442, maxDocs=44218)
               0.017014187 = queryNorm
             0.31402513 = fieldWeight in 5231, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.5527887 = idf(docFreq=3442, maxDocs=44218)
               0.0625 = fieldNorm(doc=5231)
       0.2 = coord(5/25)
   

3. Rockwell, K.: Something to make your life easier : Utah Cutters (1993) 0.09

   0.08617446 = sum of:
     0.08617446 = product of:
       0.7181205 = sum of:
         0.22674036 = weight(abstract_txt:congressional in 6228) [ClassicSimilarity], result of:
           0.22674036 = score(doc=6228,freq=1.0), product of:
             0.19863504 = queryWeight, product of:
               1.2784439 = boost
               9.131938 = idf(docFreq=12, maxDocs=44218)
               0.017014187 = queryNorm
             1.1414922 = fieldWeight in 6228, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.131938 = idf(docFreq=12, maxDocs=44218)
               0.125 = fieldNorm(doc=6228)
         0.06813485 = weight(abstract_txt:management in 6228) [ClassicSimilarity], result of:
           0.06813485 = score(doc=6228,freq=1.0), product of:
             0.12852569 = queryWeight, product of:
               1.7811863 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017014187 = queryNorm
             0.53012633 = fieldWeight in 6228, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.125 = fieldNorm(doc=6228)
         0.4232453 = weight(abstract_txt:delayed in 6228) [ClassicSimilarity], result of:
           0.4232453 = score(doc=6228,freq=1.0), product of:
             0.37940937 = queryWeight, product of:
               2.49875 = boost
               8.924298 = idf(docFreq=15, maxDocs=44218)
               0.017014187 = queryNorm
             1.1155373 = fieldWeight in 6228, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.924298 = idf(docFreq=15, maxDocs=44218)
               0.125 = fieldNorm(doc=6228)
       0.12 = coord(3/25)
   

4. Ma, X.; Xue, P.; Matta, N.; Chen, Q.: Fine-grained ontology reconstruction for crisis knowledge based on integrated analysis of temporal-spatial factors (2021) 0.08

   0.08062842 = sum of:
     0.08062842 = product of:
       0.40314206 = sum of:
         0.019215768 = weight(abstract_txt:through in 232) [ClassicSimilarity], result of:
           0.019215768 = score(doc=232,freq=1.0), product of:
             0.07664876 = queryWeight, product of:
               1.1231076 = boost
               4.011184 = idf(docFreq=2176, maxDocs=44218)
               0.017014187 = queryNorm
             0.250699 = fieldWeight in 232, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.011184 = idf(docFreq=2176, maxDocs=44218)
               0.0625 = fieldNorm(doc=232)
         0.13802394 = weight(abstract_txt:rescue in 232) [ClassicSimilarity], result of:
           0.13802394 = score(doc=232,freq=1.0), product of:
             0.22647813 = queryWeight, product of:
               1.3651077 = boost
               9.7509775 = idf(docFreq=6, maxDocs=44218)
               0.017014187 = queryNorm
             0.6094361 = fieldWeight in 232, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.7509775 = idf(docFreq=6, maxDocs=44218)
               0.0625 = fieldNorm(doc=232)
         0.034067426 = weight(abstract_txt:management in 232) [ClassicSimilarity], result of:
           0.034067426 = score(doc=232,freq=1.0), product of:
             0.12852569 = queryWeight, product of:
               1.7811863 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017014187 = queryNorm
             0.26506317 = fieldWeight in 232, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.0625 = fieldNorm(doc=232)
         0.091481134 = weight(abstract_txt:response in 232) [ClassicSimilarity], result of:
           0.091481134 = score(doc=232,freq=1.0), product of:
             0.24830459 = queryWeight, product of:
               2.47575 = boost
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.017014187 = queryNorm
             0.36842304 = fieldWeight in 232, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.0625 = fieldNorm(doc=232)
         0.12035378 = weight(abstract_txt:knowledge in 232) [ClassicSimilarity], result of:
           0.12035378 = score(doc=232,freq=13.0), product of:
             0.15032758 = queryWeight, product of:
               2.4868987 = boost
               3.5527887 = idf(docFreq=3442, maxDocs=44218)
               0.017014187 = queryNorm
             0.8006101 = fieldWeight in 232, product of:
               3.6055512 = tf(freq=13.0), with freq of:
                 13.0 = termFreq=13.0
               3.5527887 = idf(docFreq=3442, maxDocs=44218)
               0.0625 = fieldNorm(doc=232)
       0.2 = coord(5/25)
   

5. Wei, J.; Zhao, D.; Liang, L.: Estimating the growth models of news stories on disasters (2009) 0.06

   0.061517492 = sum of:
     0.061517492 = product of:
       0.5126458 = sum of:
         0.3243229 = weight(abstract_txt:disaster in 3098) [ClassicSimilarity], result of:
           0.3243229 = score(doc=3098,freq=6.0), product of:
             0.16811138 = queryWeight, product of:
               1.1761218 = boost
               8.401051 = idf(docFreq=26, maxDocs=44218)
               0.017014187 = queryNorm
             1.9292145 = fieldWeight in 3098, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               8.401051 = idf(docFreq=26, maxDocs=44218)
               0.09375 = fieldNorm(doc=3098)
         0.05110114 = weight(abstract_txt:management in 3098) [ClassicSimilarity], result of:
           0.05110114 = score(doc=3098,freq=1.0), product of:
             0.12852569 = queryWeight, product of:
               1.7811863 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017014187 = queryNorm
             0.39759475 = fieldWeight in 3098, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.09375 = fieldNorm(doc=3098)
         0.13722171 = weight(abstract_txt:response in 3098) [ClassicSimilarity], result of:
           0.13722171 = score(doc=3098,freq=1.0), product of:
             0.24830459 = queryWeight, product of:
               2.47575 = boost
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.017014187 = queryNorm
             0.5526346 = fieldWeight in 3098, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8947687 = idf(docFreq=330, maxDocs=44218)
               0.09375 = fieldNorm(doc=3098)
       0.12 = coord(3/25)