Document (#3316)

Author

Dimitroff, A.

Title

Mental models theory and search outcome in a bibliographic retrieval system

Source

Library and information science research. 14(1992) no.2, S.141-156

Year

1992

Abstract

Reports on a study which examined the relationship between the end user's mental model of a bibliographic retrieval system and search outcome. Interviews were conducted to determine level of complete, good, incomplete and poor mental models. Subjects conducted a predetermined set of searches using a bibliographic retrieval system. A record of each search was kept and used to examine search outcome. Results supported the hypothesis that there is a relationship between the completeness of the end user's mental model and both error behaviour and total number of successful searches

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5. Geyser, E.P.; Brakel, P.A. van: Man-machine interaction as a factor in the design of computerised information retrieval systems (1991) 0.21

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