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Sträter, H.; Sträter. E.: ¬Die Einsatzmöglichkeiten der neuen ekz-Datenbank für die Vermittlung und Erschließung Schöner Literatur (1990)
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Sträter, H.: ¬Der lange Abschied vom engen Begriff (1981)
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Sträter, E.: Moderne Informationsvermittlung und Literaturversorgung : ein Modellversuch in Niedersachsen (1991)
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Sträter, E.: Nutzung der ekz-CD-ROM in der Stadtbibliothek Munster (1994)
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Sträter, H.: Wie regelt man Inhaltserschließung? Anmerkungen zum Entwurf der RSWK (1982)
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Heinrich, K.: Amerika - hast Du es besser? : Auskunftsdienst hüben und drüben: Das 'Information Center' der New Haven Free Public Library, Connecticut (1998)
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Becker, T.: Kollegiales Feedback im Auskunftsdienst : Qualitätsstandards als Instrument der kooperativen Qualitätssicherung (2009)
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Eichhorn, S.: Auskunftsdienst auf neuen Wegen : CD-ROM in Öffentlichen Bibliothek (1996)
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Rösch, H.: Digital Reference : Bibliothekarische Auskunft und Informationsvermittlung im Web (2003)
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Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986)
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