Document (#33744)

Author

Kempa, S.

Title

Oualität von Online-Fachinformation

Imprint

Düsseldorf : Kempa

Year

2002

Pages

214 S

Isbn

3-8311-3676-9

Abstract

Qualität ist auch im boomenden Markt des Online-Geschäftes ein zentrales Thema. Die Untersuchung "Qualität von Online-Fachinformation" analysiert gängige Qualitätskonzepte hinsichtlich ihrer Anwendbarkeit auf den Bereich der Online-Fachinformation und entwickelt neue Herangehensweisen an die Anforderungen in diesem Segment. Praxisnah wird erarbeitet, welche Aspekte berücksichtigt werden müssen, um qualtitativ hochwertige Information in einem professionellen Umfeld anbieten zu können. Neben der Marktbetrachtung stehen Zielsetzung, Produktgestaltung, die Organisation der Arbeitsabläufe und insbesondere die Einbeziehung des Kunden im Zentrum der Betrachtung.

Content

Inhalt: 1. Einleitung 2. Das Untersuchungsmaterial 3. Das Marktumfeld der elektronischen Fachinformation 4. Begriff der Qualität 5. Qualität in der Informationswirtschaft 6. Fallbeispiele - Umweltbundesamt - Nomina - Bliss/GBI - Dialog - Datastar - Profound - Lexis-Nexis - GBI - GENIOS Wirtschaftsdatenbanken 7. Hostorganisation zur Sicherstellung der Qualität 8. Qualitätskontrolle, Qualitätsicherung und Angebotsentwicklung bei Datenbankanbietern

Footnote

Zugl.: Dissertation an der Univ. Düsseldorf, 2001

Theme

Informationsmittel

Area

Informationswirtschaft

RSWK

Informationswirtschaft / Information und Dokumentation / Datenbank / Online-Recherche / Qualitätsmanagement
Informationssystem / Hochschulschrift (GBV)

BK

06.74 / Informationssysteme

DDC

025.06 / DDC22eng

GHBS

PVK (DU)
PII (DU)

RVK

AN 96800 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Informationswissenschaft / Informationsvermittlung, Informationsplanung / Bewertung, Effizienz, Qualität

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