Document (#33745)

Author
Kempa, S.
Title
Oualität von Online-Fachinformation
Imprint
Düsseldorf : Kempa
Year
2002
Pages
214 S
Isbn
3-8311-3676-9
Abstract
Qualität ist auch im boomenden Markt des Online-Geschäftes ein zentrales Thema. Die Untersuchung "Qualität von Online-Fachinformation" analysiert gängige Qualitätskonzepte hinsichtlich ihrer Anwendbarkeit auf den Bereich der Online-Fachinformation und entwickelt neue Herangehensweisen an die Anforderungen in diesem Segment. Praxisnah wird erarbeitet, welche Aspekte berücksichtigt werden müssen, um qualtitativ hochwertige Information in einem professionellen Umfeld anbieten zu können. Neben der Marktbetrachtung stehen Zielsetzung, Produktgestaltung, die Organisation der Arbeitsabläufe und insbesondere die Einbeziehung des Kunden im Zentrum der Betrachtung.
Content
Inhalt: 1. Einleitung 2. Das Untersuchungsmaterial 3. Das Marktumfeld der elektronischen Fachinformation 4. Begriff der Qualität 5. Qualität in der Informationswirtschaft 6. Fallbeispiele - Umweltbundesamt - Nomina - Bliss/GBI - Dialog - Datastar - Profound - Lexis-Nexis - GBI - GENIOS Wirtschaftsdatenbanken 7. Hostorganisation zur Sicherstellung der Qualität 8. Qualitätskontrolle, Qualitätsicherung und Angebotsentwicklung bei Datenbankanbietern
Footnote
Zugl.: Dissertation an der Univ. Düsseldorf, 2001
Theme
Informationsmittel
Area
Informationswirtschaft
RSWK
Informationswirtschaft / Information und Dokumentation / Datenbank / Online-Recherche / Qualitätsmanagement
Informationssystem / Hochschulschrift (GBV)
BK
06.74 / Informationssysteme
DDC
025.06 / DDC22eng
GHBS
PVK (DU)
PII (DU)
RVK
AN 96800 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Informationswissenschaft / Informationsvermittlung, Informationsplanung / Bewertung, Effizienz, Qualität

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