Document (#33937)

Author
Greifeneder, E.
Title
Online-Hilfen in OPACs : Analyse deutscher Universitäts-Onlinekataloge
Imprint
Saarbrücken : VDM Verlag Dr. Müller
Year
2007
Pages
112 S
Isbn
3-8364-4674-X
Abstract
OPACs (Online Public Access Catalogues) sind heute meist der einzige Zugang zu den Beständen einer Bibliothek, doch zeigt die Praxis, dass viele Nutzer Probleme bei der Bedienung elektronischer Kataloge haben. Ein guter OPAC muss deshalb über ein durchdachtes Online-Hilfesystem verfügen. Die Arbeit leistet eine Bestandsaufnahme und kritische Diskussion der an deutschen Universitäts-OPACs implementierten Online-Hilfesysteme. Außer den verschiedenen Formen von Hilfetexten werden dabei auch Hilfen wie Rechtschreibkorrektur, Suchergebnisfilter und Recommender miteinbezogen. Grundlagen der Analyse sind zum einen eine funktionsbezogene Klassifikation der Hilfen, zum anderen die Einführung der Begriffe Effektivität und Effizienz, die als Parameter zur Bestimmung des Nutzens eines Hilfesystems dienen. Als Ergebnis der Untersuchung stellt die Autorin Prinzipien eines effizienten Hilfesystems vor. Das Buch richtet sich an Leser aus den Bereichen Bibliotheks- und Informationswesen sowie Mensch-Maschine-Kommunikation.
Content
Vgl. auch den Beitrag: Greifeneder, E.: Hilfe auf allen Ebenen: ein Beitrag zur Forschung über Online-Hilfen in OPACs. In: Mitteilungen der Vereinigung Österreichischer Bibliothekarinnen und Bibliothekare. 61(2008) H.2, S.32-44.
Location
D
RSWK
Online-Katalog / Hilfesystem
BK
06.54 / Bibliotheksautomatisierung
06.70 / Katalogisierung / Bestandserschließung
06.60 / Bibliotheksbenutzung
DDC
020
GHBS
AWU (DU)
AVH (DU)
RVK
AN 74190 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Bibliothekswesen / Kataloge, Katalogisierung / Kataloge nach der technischen Einrichtung / Elektronische Kataloge, Online-Kataloge

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