Document (#34105)

Author

Hilligoss, B.
Rieh, S.Y.

Title

Developing a unifying framework of credibility assessment : construct, heuristics, and interaction in context

Source

Information processing and management. 44(2008) no.4, S.1467-1484

Year

2008

Abstract

This article presents a unifying framework of credibility assessment in which credibility is characterized across a variety of media and resources with respect to diverse information seeking goals and tasks. The initial data were collected through information-activity diaries over a 10-day period from 24 undergraduate students at three different colleges. Based on 245 information seeking activities from the diaries, the authors conducted individual interviews with participants and analyzed the transcripts using a grounded theory analysis. Three distinct levels of credibility judgments emerged: construct, heuristics, and interaction. The construct level pertains to how a person constructs, conceptualizes, or defines credibility. The heuristics level involves general rules of thumb used to make judgments of credibility applicable to a variety of situations. Finally, the interaction level refers to credibility judgments based on content, peripheral source cues, and peripheral information object cues. In addition, context emerged as the social, relational and dynamic frames surrounding the information seeker and providing boundaries of credibility judgments. The implications of the framework in terms of its theoretical contribution to credibility research and practices are discussed.

Similar documents (author)

1. Rieh, S.Y.: Judgment of information quality and cognitive authority in the Web (2002) 6.01

   6.010904 = sum of:
     6.010904 = weight(author_txt:rieh in 202) [ClassicSimilarity], result of:
       6.010904 = fieldWeight in 202, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.617446 = idf(docFreq=7, maxDocs=44218)
         0.625 = fieldNorm(doc=202)
   

2. Rieh, S.Y.: On the Web at home : information seeking and Web searching in the home environment (2004) 6.01

   6.010904 = sum of:
     6.010904 = weight(author_txt:rieh in 2246) [ClassicSimilarity], result of:
       6.010904 = fieldWeight in 2246, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.617446 = idf(docFreq=7, maxDocs=44218)
         0.625 = fieldNorm(doc=2246)
   

3. Jansen, B.J.; Rieh, S.Y.: ¬The seventeen theoretical constructs of information searching and information retrieval (2010) 4.81

   4.808723 = sum of:
     4.808723 = weight(author_txt:rieh in 3690) [ClassicSimilarity], result of:
       4.808723 = fieldWeight in 3690, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.617446 = idf(docFreq=7, maxDocs=44218)
         0.5 = fieldNorm(doc=3690)
   

4. Rieh, S.Y.; Xie, H.(I.): Analysis of multiple query reformulations on the web : the interactive information retrieval context (2006) 4.21

   4.2076325 = sum of:
     4.2076325 = weight(author_txt:rieh in 976) [ClassicSimilarity], result of:
       4.2076325 = fieldWeight in 976, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.617446 = idf(docFreq=7, maxDocs=44218)
         0.4375 = fieldNorm(doc=976)
   

5. Rieh, S.Y.; Kim, Y.-M.; Markey, K.: Amount of invested mental effort (AIME) in online searching (2012) 3.61

   3.606542 = sum of:
     3.606542 = weight(author_txt:rieh in 2726) [ClassicSimilarity], result of:
       3.606542 = fieldWeight in 2726, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.617446 = idf(docFreq=7, maxDocs=44218)
         0.375 = fieldNorm(doc=2726)
   

Similar documents (content)

1. Choi, W.: Older adults' credibility assessment of online health information : an exploratory study using an extended typology of web credibility (2020) 0.40

   0.39733276 = sum of:
     0.39733276 = product of:
       1.2416649 = sum of:
         0.014527499 = weight(abstract_txt:context in 7) [ClassicSimilarity], result of:
           0.014527499 = score(doc=7,freq=1.0), product of:
             0.05355798 = queryWeight, product of:
               1.1391968 = boost
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.010832752 = queryNorm
             0.27124807 = fieldWeight in 7, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.023439316 = weight(abstract_txt:seeking in 7) [ClassicSimilarity], result of:
           0.023439316 = score(doc=7,freq=1.0), product of:
             0.07367615 = queryWeight, product of:
               1.3361342 = boost
               5.090237 = idf(docFreq=739, maxDocs=44218)
               0.010832752 = queryNorm
             0.31813982 = fieldWeight in 7, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.090237 = idf(docFreq=739, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.024276067 = weight(abstract_txt:variety in 7) [ClassicSimilarity], result of:
           0.024276067 = score(doc=7,freq=1.0), product of:
             0.0754193 = queryWeight, product of:
               1.351848 = boost
               5.1501017 = idf(docFreq=696, maxDocs=44218)
               0.010832752 = queryNorm
             0.32188135 = fieldWeight in 7, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1501017 = idf(docFreq=696, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.033904336 = weight(abstract_txt:assessment in 7) [ClassicSimilarity], result of:
           0.033904336 = score(doc=7,freq=1.0), product of:
             0.09423244 = queryWeight, product of:
               1.5110779 = boost
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.010832752 = queryNorm
             0.35979474 = fieldWeight in 7, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.016679207 = weight(abstract_txt:information in 7) [ClassicSimilarity], result of:
           0.016679207 = score(doc=7,freq=7.0), product of:
             0.041664023 = queryWeight, product of:
               1.588683 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.010832752 = queryNorm
             0.40032637 = fieldWeight in 7, product of:
               2.6457512 = tf(freq=7.0), with freq of:
                 7.0 = termFreq=7.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.11192301 = weight(abstract_txt:cues in 7) [ClassicSimilarity], result of:
           0.11192301 = score(doc=7,freq=2.0), product of:
             0.16581859 = queryWeight, product of:
               2.004487 = boost
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.010832752 = queryNorm
             0.67497265 = fieldWeight in 7, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.1778649 = weight(abstract_txt:heuristics in 7) [ClassicSimilarity], result of:
           0.1778649 = score(doc=7,freq=2.0), product of:
             0.25849026 = queryWeight, product of:
               3.0651686 = boost
               7.7848644 = idf(docFreq=49, maxDocs=44218)
               0.010832752 = queryNorm
             0.6880913 = fieldWeight in 7, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               7.7848644 = idf(docFreq=49, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
         0.83905053 = weight(abstract_txt:credibility in 7) [ClassicSimilarity], result of:
           0.83905053 = score(doc=7,freq=6.0), product of:
             0.7270698 = queryWeight, product of:
               8.9039135 = boost
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.010832752 = queryNorm
             1.1540165 = fieldWeight in 7, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.0625 = fieldNorm(doc=7)
       0.32 = coord(8/25)
   

2. Sundar, S.S.; Knobloch-Westerwick, S.; Hastall, M.R.: News cues : information scent and cognitive heuristics (2007) 0.26

   0.2558297 = sum of:
     0.2558297 = product of:
       0.9136775 = sum of:
         0.014527499 = weight(abstract_txt:context in 143) [ClassicSimilarity], result of:
           0.014527499 = score(doc=143,freq=1.0), product of:
             0.05355798 = queryWeight, product of:
               1.1391968 = boost
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.010832752 = queryNorm
             0.27124807 = fieldWeight in 143, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
         0.021646572 = weight(abstract_txt:three in 143) [ClassicSimilarity], result of:
           0.021646572 = score(doc=143,freq=2.0), product of:
             0.055455726 = queryWeight, product of:
               1.1592039 = boost
               4.41619 = idf(docFreq=1451, maxDocs=44218)
               0.010832752 = queryNorm
             0.39033973 = fieldWeight in 143, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.41619 = idf(docFreq=1451, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
         0.033904336 = weight(abstract_txt:assessment in 143) [ClassicSimilarity], result of:
           0.033904336 = score(doc=143,freq=1.0), product of:
             0.09423244 = queryWeight, product of:
               1.5110779 = boost
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.010832752 = queryNorm
             0.35979474 = fieldWeight in 143, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
         0.012608295 = weight(abstract_txt:information in 143) [ClassicSimilarity], result of:
           0.012608295 = score(doc=143,freq=4.0), product of:
             0.041664023 = queryWeight, product of:
               1.588683 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.010832752 = queryNorm
             0.3026183 = fieldWeight in 143, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
         0.11192301 = weight(abstract_txt:cues in 143) [ClassicSimilarity], result of:
           0.11192301 = score(doc=143,freq=2.0), product of:
             0.16581859 = queryWeight, product of:
               2.004487 = boost
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.010832752 = queryNorm
             0.67497265 = fieldWeight in 143, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
         0.12576948 = weight(abstract_txt:heuristics in 143) [ClassicSimilarity], result of:
           0.12576948 = score(doc=143,freq=1.0), product of:
             0.25849026 = queryWeight, product of:
               3.0651686 = boost
               7.7848644 = idf(docFreq=49, maxDocs=44218)
               0.010832752 = queryNorm
             0.48655403 = fieldWeight in 143, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.7848644 = idf(docFreq=49, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
         0.5932983 = weight(abstract_txt:credibility in 143) [ClassicSimilarity], result of:
           0.5932983 = score(doc=143,freq=3.0), product of:
             0.7270698 = queryWeight, product of:
               8.9039135 = boost
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.010832752 = queryNorm
             0.81601286 = fieldWeight in 143, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.0625 = fieldNorm(doc=143)
       0.28 = coord(7/25)
   

3. Choi, W.; Stvilia, B.: Web credibility assessment : conceptualization, operationalization, variability, and models (2015) 0.25

   0.2549236 = sum of:
     0.2549236 = product of:
       1.5932726 = sum of:
         0.025423123 = weight(abstract_txt:context in 2469) [ClassicSimilarity], result of:
           0.025423123 = score(doc=2469,freq=1.0), product of:
             0.05355798 = queryWeight, product of:
               1.1391968 = boost
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.010832752 = queryNorm
             0.47468412 = fieldWeight in 2469, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.109375 = fieldNorm(doc=2469)
         0.08390895 = weight(abstract_txt:assessment in 2469) [ClassicSimilarity], result of:
           0.08390895 = score(doc=2469,freq=2.0), product of:
             0.09423244 = queryWeight, product of:
               1.5110779 = boost
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.010832752 = queryNorm
             0.89044654 = fieldWeight in 2469, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.109375 = fieldNorm(doc=2469)
         0.01560197 = weight(abstract_txt:information in 2469) [ClassicSimilarity], result of:
           0.01560197 = score(doc=2469,freq=2.0), product of:
             0.041664023 = queryWeight, product of:
               1.588683 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.010832752 = queryNorm
             0.37447104 = fieldWeight in 2469, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.109375 = fieldNorm(doc=2469)
         1.4683385 = weight(abstract_txt:credibility in 2469) [ClassicSimilarity], result of:
           1.4683385 = score(doc=2469,freq=6.0), product of:
             0.7270698 = queryWeight, product of:
               8.9039135 = boost
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.010832752 = queryNorm
             2.0195289 = fieldWeight in 2469, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.109375 = fieldNorm(doc=2469)
       0.16 = coord(4/25)
   

4. Robins, D.; Holmes, J.; Stansbury, M.: Consumer health information on the Web : the relationship of visual design and perceptions of credibility (2010) 0.25

   0.25064436 = sum of:
     0.25064436 = product of:
       1.2532218 = sum of:
         0.030345082 = weight(abstract_txt:variety in 3309) [ClassicSimilarity], result of:
           0.030345082 = score(doc=3309,freq=1.0), product of:
             0.0754193 = queryWeight, product of:
               1.351848 = boost
               5.1501017 = idf(docFreq=696, maxDocs=44218)
               0.010832752 = queryNorm
             0.40235168 = fieldWeight in 3309, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1501017 = idf(docFreq=696, maxDocs=44218)
               0.078125 = fieldNorm(doc=3309)
         0.020849008 = weight(abstract_txt:information in 3309) [ClassicSimilarity], result of:
           0.020849008 = score(doc=3309,freq=7.0), product of:
             0.041664023 = queryWeight, product of:
               1.588683 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.010832752 = queryNorm
             0.50040793 = fieldWeight in 3309, product of:
               2.6457512 = tf(freq=7.0), with freq of:
                 7.0 = termFreq=7.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.078125 = fieldNorm(doc=3309)
         0.13990375 = weight(abstract_txt:cues in 3309) [ClassicSimilarity], result of:
           0.13990375 = score(doc=3309,freq=2.0), product of:
             0.16581859 = queryWeight, product of:
               2.004487 = boost
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.010832752 = queryNorm
             0.8437158 = fieldWeight in 3309, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.078125 = fieldNorm(doc=3309)
         0.20577161 = weight(abstract_txt:judgments in 3309) [ClassicSimilarity], result of:
           0.20577161 = score(doc=3309,freq=2.0), product of:
             0.27019703 = queryWeight, product of:
               3.618611 = boost
               6.892866 = idf(docFreq=121, maxDocs=44218)
               0.010832752 = queryNorm
             0.76156133 = fieldWeight in 3309, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.892866 = idf(docFreq=121, maxDocs=44218)
               0.078125 = fieldNorm(doc=3309)
         0.85635227 = weight(abstract_txt:credibility in 3309) [ClassicSimilarity], result of:
           0.85635227 = score(doc=3309,freq=4.0), product of:
             0.7270698 = queryWeight, product of:
               8.9039135 = boost
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.010832752 = queryNorm
             1.177813 = fieldWeight in 3309, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.078125 = fieldNorm(doc=3309)
       0.2 = coord(5/25)
   

5. Wathen, C.N.; Burkell, J.: Believe it or not : factors influencing credibility on the Web (2002) 0.20

   0.20159511 = sum of:
     0.20159511 = product of:
       1.0079756 = sum of:
         0.014527499 = weight(abstract_txt:context in 201) [ClassicSimilarity], result of:
           0.014527499 = score(doc=201,freq=1.0), product of:
             0.05355798 = queryWeight, product of:
               1.1391968 = boost
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.010832752 = queryNorm
             0.27124807 = fieldWeight in 201, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.339969 = idf(docFreq=1566, maxDocs=44218)
               0.0625 = fieldNorm(doc=201)
         0.047947973 = weight(abstract_txt:assessment in 201) [ClassicSimilarity], result of:
           0.047947973 = score(doc=201,freq=2.0), product of:
             0.09423244 = queryWeight, product of:
               1.5110779 = boost
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.010832752 = queryNorm
             0.5088266 = fieldWeight in 201, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.756716 = idf(docFreq=379, maxDocs=44218)
               0.0625 = fieldNorm(doc=201)
         0.014096503 = weight(abstract_txt:information in 201) [ClassicSimilarity], result of:
           0.014096503 = score(doc=201,freq=5.0), product of:
             0.041664023 = queryWeight, product of:
               1.588683 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.010832752 = queryNorm
             0.33833754 = fieldWeight in 201, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.0625 = fieldNorm(doc=201)
         0.025125507 = weight(abstract_txt:framework in 201) [ClassicSimilarity], result of:
           0.025125507 = score(doc=201,freq=1.0), product of:
             0.0883359 = queryWeight, product of:
               1.7918469 = boost
               4.550903 = idf(docFreq=1268, maxDocs=44218)
               0.010832752 = queryNorm
             0.28443143 = fieldWeight in 201, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.550903 = idf(docFreq=1268, maxDocs=44218)
               0.0625 = fieldNorm(doc=201)
         0.90627813 = weight(abstract_txt:credibility in 201) [ClassicSimilarity], result of:
           0.90627813 = score(doc=201,freq=7.0), product of:
             0.7270698 = queryWeight, product of:
               8.9039135 = boost
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.010832752 = queryNorm
             1.2464802 = fieldWeight in 201, product of:
               2.6457512 = tf(freq=7.0), with freq of:
                 7.0 = termFreq=7.0
               7.538004 = idf(docFreq=63, maxDocs=44218)
               0.0625 = fieldNorm(doc=201)
       0.2 = coord(5/25)