Document (#35877)

Author
Dervin, B.
Naumer, C.M.
Title
Sense-making
Source
Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates
Imprint
London : Taylor & Francis
Year
2009
Pages
S.xx-xx
Abstract
This entry focuses on how research approaches labeled as sense-making or sensemaking are used to address user-oriented research relevant to the study of human information behaviors. This entry starts with a focus on the turn to sense-making in user studies and then reviews the historical and methodological roots and application contexts of the five most visible approaches that have addressed sense-making (or sensemaking) systematically in four fields: Human-Computer Interaction (HCI) (Russell's sensemaking); Cognitive Systems Engineering (Klein's sensemaking); Organizational Communication (Weick's sensemaking; Snowden's sense-making); and Library and Information Science (LIS) (Dervin's sense-making).
Footnote
Vgl.: http://www.tandfonline.com/doi/book/10.1081/E-ELIS3.

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