Document (#36464)

Author

Chang, H.-J.

Title

Multinationals on the web : cultural similarities and differences in English-language and Chinese-language website designs

Source

Journal of the American Society for Information Science and Technology. 62(2011) no.6, S.1105-1117

Year

2011

Abstract

The goal of this article is to explore the manifestation of culture in the design of English-language and Chinese-language corporate websites, using Hofstede's dimensions of culture. Data were gathered from the 2010 Global 500 list published by Fortune magazine. Only multinational corporations that have both English-language and Chinese-language websites were analyzed (N=223). The results indicate that the Chinese-language and English-language websites differ significantly in 4 out of Hofstede's 5 cultural dimensions: power distance, uncertainty avoidance, individualism/collectivism, and long-term and short-term dimensions. Cultural differences are indeed reflected in the website designs of the Global 500 corporations, though not exactly in the direction predicted by Hofstede's model.

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