Document (#38616)

Author

Jarrahi, M.H.
Sawyer, S.

Title

Theorizing on the take-up of social technologies, organizational policies and norms, and consultants' knowledge-sharing practices

Source

Journal of the Association for Information Science and Technology. 66(2015) no.1, S.162-179

Year

2015

Abstract

We identify the effects of specific organizational norms, arrangements, and policies regarding uses of social technologies for informal knowledge sharing by consultants. For this study, the term social technologies refers to the fast-evolving suite of tools such as traditional applications like e-mail, phone, and instant messenger; emerging social networking platforms (often known as social media) such as blogs and wikis; public social networking sites (i.e., Facebook, Twitter, and LinkedIn); and enterprise social networking technologies that are specifically hosted within one organization's computing environment (i.e., Socialtext). Building from structuration theory, the analysis presented focuses on the knowledge practices of consultants related to their uses of social technologies and the ways in which organizational norms and policies influence these practices. A primary contribution of this research is a detailed contextualization of social technology uses by knowledge workers. As many organizations are allowing social media-enabled knowledge sharing to develop organically, most corporate policy toward these platforms remains defensive, not strategic, limiting opportunities. Implications for uses and expectations of social technologies arising from this research will help organizations craft relevant policies and rules to best support technology-enabled informal knowledge practices.

Content

Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23161/abstract.

Similar documents (author)

1. Sawyer, D.: ¬A matter of confidence : asking reference questions over the Internet (1993) 5.85

   5.850191 = sum of:
     5.850191 = weight(author_txt:sawyer in 6021) [ClassicSimilarity], result of:
       5.850191 = fieldWeight in 6021, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.360306 = idf(docFreq=9, maxDocs=42740)
         0.625 = fieldNorm(doc=6021)
   

2. Sawyer, P.; Mariani, J.A.: Database systems : challenges and opportunities for graphical HCI (1995) 4.68

   4.680153 = sum of:
     4.680153 = weight(author_txt:sawyer in 3459) [ClassicSimilarity], result of:
       4.680153 = fieldWeight in 3459, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.360306 = idf(docFreq=9, maxDocs=42740)
         0.5 = fieldNorm(doc=3459)
   

3. Sawyer, S.; Eschenfelder, K.R.: Social informatics : perspectives, examples, and trends (2002) 4.68

   4.680153 = sum of:
     4.680153 = weight(author_txt:sawyer in 293) [ClassicSimilarity], result of:
       4.680153 = fieldWeight in 293, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.360306 = idf(docFreq=9, maxDocs=42740)
         0.5 = fieldNorm(doc=293)
   

4. Sawyer, S.; Huang, H.: Conceptualizing information, technology, and people : comparing information science and information (2007) 4.68

   4.680153 = sum of:
     4.680153 = weight(author_txt:sawyer in 2520) [ClassicSimilarity], result of:
       4.680153 = fieldWeight in 2520, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.360306 = idf(docFreq=9, maxDocs=42740)
         0.5 = fieldNorm(doc=2520)
   

5. Wiggins, A.; Sawyer, S.: Intellectual diversity and the faculty composition of iSchools (2012) 4.68

   4.680153 = sum of:
     4.680153 = weight(author_txt:sawyer in 1958) [ClassicSimilarity], result of:
       4.680153 = fieldWeight in 1958, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.360306 = idf(docFreq=9, maxDocs=42740)
         0.5 = fieldNorm(doc=1958)
   

Similar documents (content)

1. Widén-Wulff, G.: ¬The challenges of knowledge sharing in practice : a social approach (2007) 0.22

   0.2217242 = sum of:
     0.2217242 = product of:
       0.79187214 = sum of:
         0.05644341 = weight(abstract_txt:organization's in 2728) [ClassicSimilarity], result of:
           0.05644341 = score(doc=2728,freq=1.0), product of:
             0.12389234 = queryWeight, product of:
               1.0083508 = boost
               8.330686 = idf(docFreq=27, maxDocs=42740)
               0.014748641 = queryNorm
             0.45558438 = fieldWeight in 2728, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.330686 = idf(docFreq=27, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
         0.065407366 = weight(abstract_txt:organizations in 2728) [ClassicSimilarity], result of:
           0.065407366 = score(doc=2728,freq=4.0), product of:
             0.10848675 = queryWeight, product of:
               1.3344208 = boost
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.014748641 = queryNorm
             0.60290647 = fieldWeight in 2728, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
         0.16277584 = weight(abstract_txt:sharing in 2728) [ClassicSimilarity], result of:
           0.16277584 = score(doc=2728,freq=10.0), product of:
             0.16803613 = queryWeight, product of:
               2.0340023 = boost
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.014748641 = queryNorm
             0.9686955 = fieldWeight in 2728, product of:
               3.1622777 = tf(freq=10.0), with freq of:
                 10.0 = termFreq=10.0
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
         0.057632387 = weight(abstract_txt:organizational in 2728) [ClassicSimilarity], result of:
           0.057632387 = score(doc=2728,freq=1.0), product of:
             0.18118425 = queryWeight, product of:
               2.1120796 = boost
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.014748641 = queryNorm
             0.3180872 = fieldWeight in 2728, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
         0.07988825 = weight(abstract_txt:practices in 2728) [ClassicSimilarity], result of:
           0.07988825 = score(doc=2728,freq=2.0), product of:
             0.19677392 = queryWeight, product of:
               2.5415766 = boost
               5.2494316 = idf(docFreq=609, maxDocs=42740)
               0.014748641 = queryNorm
             0.40599 = fieldWeight in 2728, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.2494316 = idf(docFreq=609, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
         0.076623976 = weight(abstract_txt:knowledge in 2728) [ClassicSimilarity], result of:
           0.076623976 = score(doc=2728,freq=8.0), product of:
             0.13800637 = queryWeight, product of:
               2.6068418 = boost
               3.5894876 = idf(docFreq=3207, maxDocs=42740)
               0.014748641 = queryNorm
             0.55522054 = fieldWeight in 2728, product of:
               2.828427 = tf(freq=8.0), with freq of:
                 8.0 = termFreq=8.0
               3.5894876 = idf(docFreq=3207, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
         0.29310095 = weight(abstract_txt:social in 2728) [ClassicSimilarity], result of:
           0.29310095 = score(doc=2728,freq=12.0), product of:
             0.3608978 = queryWeight, product of:
               5.7079206 = boost
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.014748641 = queryNorm
             0.8121439 = fieldWeight in 2728, product of:
               3.4641016 = tf(freq=12.0), with freq of:
                 12.0 = termFreq=12.0
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.0546875 = fieldNorm(doc=2728)
       0.28 = coord(7/25)
   

2. Davison, R.M.; Ou, C.X.J.; Martinsons, M.G.; Zhao, A.Y.; Du, R.: ¬The communicative ecology of Web 2.0 at work : social networking in the workspace (2014) 0.20

   0.19720674 = sum of:
     0.19720674 = product of:
       0.82169473 = sum of:
         0.03792866 = weight(abstract_txt:media in 3508) [ClassicSimilarity], result of:
           0.03792866 = score(doc=3508,freq=1.0), product of:
             0.09441101 = queryWeight, product of:
               1.2448465 = boost
               5.1422696 = idf(docFreq=678, maxDocs=42740)
               0.014748641 = queryNorm
             0.4017398 = fieldWeight in 3508, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1422696 = idf(docFreq=678, maxDocs=42740)
               0.078125 = fieldNorm(doc=3508)
         0.046719544 = weight(abstract_txt:organizations in 3508) [ClassicSimilarity], result of:
           0.046719544 = score(doc=3508,freq=1.0), product of:
             0.10848675 = queryWeight, product of:
               1.3344208 = boost
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.014748641 = queryNorm
             0.43064746 = fieldWeight in 3508, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.078125 = fieldNorm(doc=3508)
         0.082331985 = weight(abstract_txt:organizational in 3508) [ClassicSimilarity], result of:
           0.082331985 = score(doc=3508,freq=1.0), product of:
             0.18118425 = queryWeight, product of:
               2.1120796 = boost
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.014748641 = queryNorm
             0.45441028 = fieldWeight in 3508, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.078125 = fieldNorm(doc=3508)
         0.17299134 = weight(abstract_txt:networking in 3508) [ClassicSimilarity], result of:
           0.17299134 = score(doc=3508,freq=3.0), product of:
             0.20608698 = queryWeight, product of:
               2.252555 = boost
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.014748641 = queryNorm
             0.83940935 = fieldWeight in 3508, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.078125 = fieldNorm(doc=3508)
         0.21144338 = weight(abstract_txt:technologies in 3508) [ClassicSimilarity], result of:
           0.21144338 = score(doc=3508,freq=4.0), product of:
             0.26968747 = queryWeight, product of:
               3.6441436 = boost
               5.0177994 = idf(docFreq=768, maxDocs=42740)
               0.014748641 = queryNorm
             0.78403115 = fieldWeight in 3508, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               5.0177994 = idf(docFreq=768, maxDocs=42740)
               0.078125 = fieldNorm(doc=3508)
         0.27027982 = weight(abstract_txt:social in 3508) [ClassicSimilarity], result of:
           0.27027982 = score(doc=3508,freq=5.0), product of:
             0.3608978 = queryWeight, product of:
               5.7079206 = boost
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.014748641 = queryNorm
             0.7489096 = fieldWeight in 3508, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.078125 = fieldNorm(doc=3508)
       0.24 = coord(6/25)
   

3. Huysman, M.; De Wit, D.: Knowledge sharing in practice (2002) 0.20

   0.19597825 = sum of:
     0.19597825 = product of:
       0.81657606 = sum of:
         0.09343909 = weight(abstract_txt:organizations in 3822) [ClassicSimilarity], result of:
           0.09343909 = score(doc=3822,freq=4.0), product of:
             0.10848675 = queryWeight, product of:
               1.3344208 = boost
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.014748641 = queryNorm
             0.8612949 = fieldWeight in 3822, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.078125 = fieldNorm(doc=3822)
         0.18012235 = weight(abstract_txt:sharing in 3822) [ClassicSimilarity], result of:
           0.18012235 = score(doc=3822,freq=6.0), product of:
             0.16803613 = queryWeight, product of:
               2.0340023 = boost
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.014748641 = queryNorm
             1.0719262 = fieldWeight in 3822, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.078125 = fieldNorm(doc=3822)
         0.082331985 = weight(abstract_txt:organizational in 3822) [ClassicSimilarity], result of:
           0.082331985 = score(doc=3822,freq=1.0), product of:
             0.18118425 = queryWeight, product of:
               2.1120796 = boost
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.014748641 = queryNorm
             0.45441028 = fieldWeight in 3822, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.078125 = fieldNorm(doc=3822)
         0.114126064 = weight(abstract_txt:practices in 3822) [ClassicSimilarity], result of:
           0.114126064 = score(doc=3822,freq=2.0), product of:
             0.19677392 = queryWeight, product of:
               2.5415766 = boost
               5.2494316 = idf(docFreq=609, maxDocs=42740)
               0.014748641 = queryNorm
             0.57998574 = fieldWeight in 3822, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.2494316 = idf(docFreq=609, maxDocs=42740)
               0.078125 = fieldNorm(doc=3822)
         0.11610286 = weight(abstract_txt:knowledge in 3822) [ClassicSimilarity], result of:
           0.11610286 = score(doc=3822,freq=9.0), product of:
             0.13800637 = queryWeight, product of:
               2.6068418 = boost
               3.5894876 = idf(docFreq=3207, maxDocs=42740)
               0.014748641 = queryNorm
             0.8412862 = fieldWeight in 3822, product of:
               3.0 = tf(freq=9.0), with freq of:
                 9.0 = termFreq=9.0
               3.5894876 = idf(docFreq=3207, maxDocs=42740)
               0.078125 = fieldNorm(doc=3822)
         0.23045371 = weight(abstract_txt:consultants in 3822) [ClassicSimilarity], result of:
           0.23045371 = score(doc=3822,freq=1.0), product of:
             0.35985747 = queryWeight, product of:
               2.976565 = boost
               8.197155 = idf(docFreq=31, maxDocs=42740)
               0.014748641 = queryNorm
             0.64040273 = fieldWeight in 3822, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.197155 = idf(docFreq=31, maxDocs=42740)
               0.078125 = fieldNorm(doc=3822)
       0.24 = coord(6/25)
   

4. Warr, W.A.: Social software : fun and games, or business tools? (2009) 0.19

   0.18630633 = sum of:
     0.18630633 = product of:
       0.7762764 = sum of:
         0.045514394 = weight(abstract_txt:media in 664) [ClassicSimilarity], result of:
           0.045514394 = score(doc=664,freq=1.0), product of:
             0.09441101 = queryWeight, product of:
               1.2448465 = boost
               5.1422696 = idf(docFreq=678, maxDocs=42740)
               0.014748641 = queryNorm
             0.4820878 = fieldWeight in 664, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1422696 = idf(docFreq=678, maxDocs=42740)
               0.09375 = fieldNorm(doc=664)
         0.056063455 = weight(abstract_txt:organizations in 664) [ClassicSimilarity], result of:
           0.056063455 = score(doc=664,freq=1.0), product of:
             0.10848675 = queryWeight, product of:
               1.3344208 = boost
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.014748641 = queryNorm
             0.516777 = fieldWeight in 664, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.09375 = fieldNorm(doc=664)
         0.08824156 = weight(abstract_txt:sharing in 664) [ClassicSimilarity], result of:
           0.08824156 = score(doc=664,freq=1.0), product of:
             0.16803613 = queryWeight, product of:
               2.0340023 = boost
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.014748641 = queryNorm
             0.52513444 = fieldWeight in 664, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.09375 = fieldNorm(doc=664)
         0.16949621 = weight(abstract_txt:networking in 664) [ClassicSimilarity], result of:
           0.16949621 = score(doc=664,freq=2.0), product of:
             0.20608698 = queryWeight, product of:
               2.252555 = boost
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.014748641 = queryNorm
             0.82244986 = fieldWeight in 664, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.09375 = fieldNorm(doc=664)
         0.12686603 = weight(abstract_txt:technologies in 664) [ClassicSimilarity], result of:
           0.12686603 = score(doc=664,freq=1.0), product of:
             0.26968747 = queryWeight, product of:
               3.6441436 = boost
               5.0177994 = idf(docFreq=768, maxDocs=42740)
               0.014748641 = queryNorm
             0.4704187 = fieldWeight in 664, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.0177994 = idf(docFreq=768, maxDocs=42740)
               0.09375 = fieldNorm(doc=664)
         0.29009473 = weight(abstract_txt:social in 664) [ClassicSimilarity], result of:
           0.29009473 = score(doc=664,freq=4.0), product of:
             0.3608978 = queryWeight, product of:
               5.7079206 = boost
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.014748641 = queryNorm
             0.80381405 = fieldWeight in 664, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.09375 = fieldNorm(doc=664)
       0.24 = coord(6/25)
   

5. Müller-Prothmann, T.; Siegberg , A.; Finke, I.: Inter-organizational knowledge community building : sustaining or overcoming the organizational boundaries? (2005) 0.17

   0.17150235 = sum of:
     0.17150235 = product of:
       0.6125084 = sum of:
         0.037375636 = weight(abstract_txt:organizations in 28) [ClassicSimilarity], result of:
           0.037375636 = score(doc=28,freq=1.0), product of:
             0.10848675 = queryWeight, product of:
               1.3344208 = boost
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.014748641 = queryNorm
             0.34451798 = fieldWeight in 28, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.5122876 = idf(docFreq=468, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
         0.09869031 = weight(abstract_txt:informal in 28) [ClassicSimilarity], result of:
           0.09869031 = score(doc=28,freq=2.0), product of:
             0.16449675 = queryWeight, product of:
               1.6431724 = boost
               6.787693 = idf(docFreq=130, maxDocs=42740)
               0.014748641 = queryNorm
             0.59995294 = fieldWeight in 28, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.787693 = idf(docFreq=130, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
         0.058827706 = weight(abstract_txt:sharing in 28) [ClassicSimilarity], result of:
           0.058827706 = score(doc=28,freq=1.0), product of:
             0.16803613 = queryWeight, product of:
               2.0340023 = boost
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.014748641 = queryNorm
             0.3500896 = fieldWeight in 28, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.6014338 = idf(docFreq=428, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
         0.13173117 = weight(abstract_txt:organizational in 28) [ClassicSimilarity], result of:
           0.13173117 = score(doc=28,freq=4.0), product of:
             0.18118425 = queryWeight, product of:
               2.1120796 = boost
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.014748641 = queryNorm
             0.72705644 = fieldWeight in 28, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               5.8164515 = idf(docFreq=345, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
         0.07990128 = weight(abstract_txt:networking in 28) [ClassicSimilarity], result of:
           0.07990128 = score(doc=28,freq=1.0), product of:
             0.20608698 = queryWeight, product of:
               2.252555 = boost
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.014748641 = queryNorm
             0.38770658 = fieldWeight in 28, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.2033052 = idf(docFreq=234, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
         0.06923037 = weight(abstract_txt:knowledge in 28) [ClassicSimilarity], result of:
           0.06923037 = score(doc=28,freq=5.0), product of:
             0.13800637 = queryWeight, product of:
               2.6068418 = boost
               3.5894876 = idf(docFreq=3207, maxDocs=42740)
               0.014748641 = queryNorm
             0.50164616 = fieldWeight in 28, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               3.5894876 = idf(docFreq=3207, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
         0.13675196 = weight(abstract_txt:social in 28) [ClassicSimilarity], result of:
           0.13675196 = score(doc=28,freq=2.0), product of:
             0.3608978 = queryWeight, product of:
               5.7079206 = boost
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.014748641 = queryNorm
             0.37892157 = fieldWeight in 28, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.2870083 = idf(docFreq=1596, maxDocs=42740)
               0.0625 = fieldNorm(doc=28)
       0.28 = coord(7/25)