Document (#39095)

Author
Becker, T.
Title
Potentielle Funktionen von Wissensmanagement in Öffentlichen Bibliotheken : eine szenariobasierte Delphi-Studie mit Wissensexperten aus britischen und deutschen Großstadtbibliotheken
Imprint
Berlin : Humboldt-Universität zu Berlin / Philosophische Fakultät I
Year
2014
Pages
487 S. + 12 Anhänge
Abstract
Nach der Herleitung und Skizzierung der 'szenariobasierten Delphi-Studie' als Untersuchungsmethode und Präsentation des Forschungsdesigns werden Konzepte von Wissensmanagement über einen Literatur- Review in den Kontext des aktuellen Forschungsstandes gestellt. Diese Bestandsaufnahme der Gegenwart ist in erster Linie abgeleitet aus Fachveröffentlichungen zum Wissensmanagement im Allgemeinen und denen der BID-Community im Besonderen. Welche Rolle spielt Wissensmanagement gegenwärtig in der bibliothekarischen Praxis Öffentlicher Bibliotheken der im Untersuchungsfokus stehenden Nationen? Was verbindet die Arbeit mit Wissensmanagement in den Öffentlichen Bibliotheken der beiden Nationen und (wo) sind Unterschiede zu finden? Diese Verifizierung des Status quo ist nur ein Teil der vorliegenden Arbeit, Schwerpunkt bildet der Blick in die kommende Zeit. Hat Wissensmanagement eine Zukunft in der Öffentlichen Bibliothek? Wenn ja, wie sieht diese aus und in welcher Intention wird Wissensmanagement eingesetzt? Stellt es mehr als nur ein Instrument der innerbetrieblichen Organisationsoptimierung dar? Wird Wissensmanagement im Sinne des Erwerbs von Demokratiekompetenz an den Endkunden quasi als Werkzeugkoffer weitergegeben? Hilft es den Öffentlichen Bibliotheken im Sinne einer systemischen kommunalen Legitimierung? Mit den Methoden Szenariotechnik und Delphi-Studie werden auf Basis der Aussagen ausgewählter Wissensexperten aus den Großstadtbibliotheken beider Länder Trendprojektionen erstellt, die ihrerseits in einem die Studie abschließenden konsensualen Szenario münden. Auf dem Weg dorthin werden im Laufe von iterativen Befragungen zudem für die Praxis adaptierbare Handlungsoptionen für die Öffentliche Bibliothek der Zukunft generiert und anhand ausgewählter Expertenaussagen im Sinne von Best-Practise-Beispielen und -Ideen in die Arbeit integriert. Wissensmanagement, so das Ergebnis der Untersuchung, der professionelle Umgang mit der Ressource Wissen in den Dimensionen Individuelles, Internes, Externes und Systemisches Wissensmanagement, findet bereits gegenwärtig in Öffentliche Bibliotheken statt; Wissensmanagement wird, so konstatieren die Wissensexperten weiter, zudem sowohl in Großbritannien als auch in Deutschland zukünftig als andauernde Querschnittsaufgabe jeder Öffentlichen Bibliothek angesehen und mit unterschiedlicher Intensität, unter heterogenen Rahmenbedingungen, aber immer mit vielversprechendem Erfolg betrieben werden.
Content
Vgl. auch: http://edoc.hu-berlin.de/dissertationen/becker-thomas-2014-04-29/PDF/becker.pdf.
Footnote
Dissertation zur Erlangung des akademischen Grades Doctor philosophiae (Dr. phil.) eingereicht an der Philosophischen Fakultät I der Humboldt-Universität zu Berlin.
Location
D
GB
Area
Öffentliche Bibliotheken

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  5. Klempin, H.: Controlling in Öffentlichen Bibliotheken (1995) 0.24
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