Document (#39269)

Author
Bullard, J.
Howison, J.
Title
Learning from Elitist Jerks : creating high-quality knowledge resources from ongoing conversations
Source
Journal of the Association for Information Science and Technology. 66(2015) no.11, S.2267-2276
Year
2015
Abstract
Online-community management is commonly presented as the facilitation of conversation and contributions, especially converting readers to contributors. However, the goal of many discussion communities is to produce a high-quality knowledge resource, whether to improve external task performance or to increase reputation and site traffic. What do moderation practices look like when the community is focused on the creation of a useable knowledge resource rather than facilitating an inclusive conversation? Under what conditions is this style of moderation likely to be successful? We present a case study from online gaming-Elitist Jerks-in which aggressive moderation is used to transform a conversational medium into a high-quality knowledge resource, using the strategy of open censorship. We present a content analysis of moderator comments regarding censored messages. Our analysis revealed differences in types of contributor mistakes and the severity of moderator actions: infractions that interfered with both conversation and resource quality were punished harshly, whereas a set of infractions that supported conversation but undermined resource quality were more respectfully removed. We describe a set of conditions under which moderators should intervene in the conversion of conversation to knowledge resource rather than the conversion of lurkers to contributors.
Content
Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23327/abstract.

Similar documents (author)

  1. Bullard, J.: Curated Folksonomies : three implementations of structure through human judgment (2018) 5.94
    5.937289 = sum of:
      5.937289 = weight(author_txt:bullard in 5002) [ClassicSimilarity], result of:
        5.937289 = fieldWeight in 5002, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.499662 = idf(docFreq=8, maxDocs=44218)
          0.625 = fieldNorm(doc=5002)
    
  2. Howison, J.; Bullard, J.: Software in the scientific literature : problems with seeing, finding, and using software mentioned in the biology literature (2016) 4.75
    4.749831 = sum of:
      4.749831 = weight(author_txt:bullard in 3086) [ClassicSimilarity], result of:
        4.749831 = fieldWeight in 3086, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.499662 = idf(docFreq=8, maxDocs=44218)
          0.5 = fieldNorm(doc=3086)
    
  3. Oudenaar, H.; Bullard, J.: NOT A BOOK : goodreads and the risks of social cataloging with insufficient direction (2024) 4.75
    4.749831 = sum of:
      4.749831 = weight(author_txt:bullard in 1156) [ClassicSimilarity], result of:
        4.749831 = fieldWeight in 1156, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.499662 = idf(docFreq=8, maxDocs=44218)
          0.5 = fieldNorm(doc=1156)
    
  4. Bullard, J.; Burns, C.S.; VanScoy, A.: Warrant as a means to study classification system design (2017) 3.56
    3.5623734 = sum of:
      3.5623734 = weight(author_txt:bullard in 3360) [ClassicSimilarity], result of:
        3.5623734 = fieldWeight in 3360, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.499662 = idf(docFreq=8, maxDocs=44218)
          0.375 = fieldNorm(doc=3360)
    
  5. Bullard, J.; Dierking, A.; Grundner, A.: Centring LGBT2QIA+ subjects in knowledge organization systems (2020) 3.56
    3.5623734 = sum of:
      3.5623734 = weight(author_txt:bullard in 5996) [ClassicSimilarity], result of:
        3.5623734 = fieldWeight in 5996, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.499662 = idf(docFreq=8, maxDocs=44218)
          0.375 = fieldNorm(doc=5996)
    

Similar documents (content)

  1. Ford, N.: "Conversational" information systems : Extending educational informatics support for the web-based learner (2005) 0.09
    0.08793995 = sum of:
      0.08793995 = product of:
        0.5496247 = sum of:
          0.08458686 = weight(abstract_txt:conversational in 4397) [ClassicSimilarity], result of:
            0.08458686 = score(doc=4397,freq=3.0), product of:
              0.12507695 = queryWeight, product of:
                8.329592 = idf(docFreq=28, maxDocs=44218)
                0.015015976 = queryNorm
              0.67627853 = fieldWeight in 4397, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                8.329592 = idf(docFreq=28, maxDocs=44218)
                0.046875 = fieldNorm(doc=4397)
          0.013576003 = weight(abstract_txt:what in 4397) [ClassicSimilarity], result of:
            0.013576003 = score(doc=4397,freq=1.0), product of:
              0.06712336 = queryWeight, product of:
                1.0360082 = boost
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.015015976 = queryNorm
              0.20225452 = fieldWeight in 4397, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.046875 = fieldNorm(doc=4397)
          0.032817833 = weight(abstract_txt:knowledge in 4397) [ClassicSimilarity], result of:
            0.032817833 = score(doc=4397,freq=3.0), product of:
              0.11377283 = queryWeight, product of:
                2.1326306 = boost
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.015015976 = queryNorm
              0.2884505 = fieldWeight in 4397, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.046875 = fieldNorm(doc=4397)
          0.41864395 = weight(abstract_txt:conversation in 4397) [ClassicSimilarity], result of:
            0.41864395 = score(doc=4397,freq=4.0), product of:
              0.56435055 = queryWeight, product of:
                4.749751 = boost
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.015015976 = queryNorm
              0.74181545 = fieldWeight in 4397, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.046875 = fieldNorm(doc=4397)
        0.16 = coord(4/25)
    
  2. Fetzer, A.: Validity claims : assigning contextual information (1999) 0.08
    0.080508925 = sum of:
      0.080508925 = product of:
        0.5031808 = sum of:
          0.065115 = weight(abstract_txt:conversational in 275) [ClassicSimilarity], result of:
            0.065115 = score(doc=275,freq=1.0), product of:
              0.12507695 = queryWeight, product of:
                8.329592 = idf(docFreq=28, maxDocs=44218)
                0.015015976 = queryNorm
              0.5205995 = fieldWeight in 275, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.329592 = idf(docFreq=28, maxDocs=44218)
                0.0625 = fieldNorm(doc=275)
          0.018101338 = weight(abstract_txt:what in 275) [ClassicSimilarity], result of:
            0.018101338 = score(doc=275,freq=1.0), product of:
              0.06712336 = queryWeight, product of:
                1.0360082 = boost
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.015015976 = queryNorm
              0.2696727 = fieldWeight in 275, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.0625 = fieldNorm(doc=275)
          0.025263177 = weight(abstract_txt:knowledge in 275) [ClassicSimilarity], result of:
            0.025263177 = score(doc=275,freq=1.0), product of:
              0.11377283 = queryWeight, product of:
                2.1326306 = boost
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.015015976 = queryNorm
              0.2220493 = fieldWeight in 275, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.0625 = fieldNorm(doc=275)
          0.3947013 = weight(abstract_txt:conversation in 275) [ClassicSimilarity], result of:
            0.3947013 = score(doc=275,freq=2.0), product of:
              0.56435055 = queryWeight, product of:
                4.749751 = boost
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.015015976 = queryNorm
              0.6993903 = fieldWeight in 275, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.0625 = fieldNorm(doc=275)
        0.16 = coord(4/25)
    
  3. Assem, M. van; Gangemi, A.; Schreiber, G.: Conversion of WordNet to a standard RDF/OWL representation (2006) 0.07
    0.07485892 = sum of:
      0.07485892 = product of:
        0.37429458 = sum of:
          0.030278029 = weight(abstract_txt:community in 4641) [ClassicSimilarity], result of:
            0.030278029 = score(doc=4641,freq=1.0), product of:
              0.08151014 = queryWeight, product of:
                1.1416479 = boost
                4.7547307 = idf(docFreq=1034, maxDocs=44218)
                0.015015976 = queryNorm
              0.37146333 = fieldWeight in 4641, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.7547307 = idf(docFreq=1034, maxDocs=44218)
                0.078125 = fieldNorm(doc=4641)
          0.119366325 = weight(abstract_txt:conversion in 4641) [ClassicSimilarity], result of:
            0.119366325 = score(doc=4641,freq=3.0), product of:
              0.14103949 = queryWeight, product of:
                1.5017469 = boost
                6.2544694 = idf(docFreq=230, maxDocs=44218)
                0.015015976 = queryNorm
              0.84633267 = fieldWeight in 4641, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                6.2544694 = idf(docFreq=230, maxDocs=44218)
                0.078125 = fieldNorm(doc=4641)
          0.048487578 = weight(abstract_txt:high in 4641) [ClassicSimilarity], result of:
            0.048487578 = score(doc=4641,freq=1.0), product of:
              0.12771562 = queryWeight, product of:
                1.7502254 = boost
                4.8595543 = idf(docFreq=931, maxDocs=44218)
                0.015015976 = queryNorm
              0.37965268 = fieldWeight in 4641, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.8595543 = idf(docFreq=931, maxDocs=44218)
                0.078125 = fieldNorm(doc=4641)
          0.07093299 = weight(abstract_txt:quality in 4641) [ClassicSimilarity], result of:
            0.07093299 = score(doc=4641,freq=1.0), product of:
              0.19513662 = queryWeight, product of:
                2.7929668 = boost
                4.6528544 = idf(docFreq=1145, maxDocs=44218)
                0.015015976 = queryNorm
              0.36350426 = fieldWeight in 4641, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6528544 = idf(docFreq=1145, maxDocs=44218)
                0.078125 = fieldNorm(doc=4641)
          0.10522966 = weight(abstract_txt:resource in 4641) [ClassicSimilarity], result of:
            0.10522966 = score(doc=4641,freq=1.0), product of:
              0.26972786 = queryWeight, product of:
                3.5970783 = boost
                4.993699 = idf(docFreq=814, maxDocs=44218)
                0.015015976 = queryNorm
              0.39013273 = fieldWeight in 4641, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.993699 = idf(docFreq=814, maxDocs=44218)
                0.078125 = fieldNorm(doc=4641)
        0.2 = coord(5/25)
    
  4. Christensen, F.S.: Power and the production of truth in the sciences (2000) 0.07
    0.07035039 = sum of:
      0.07035039 = product of:
        0.35175195 = sum of:
          0.015838671 = weight(abstract_txt:what in 101) [ClassicSimilarity], result of:
            0.015838671 = score(doc=101,freq=1.0), product of:
              0.06712336 = queryWeight, product of:
                1.0360082 = boost
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.015015976 = queryNorm
              0.23596361 = fieldWeight in 101, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.0546875 = fieldNorm(doc=101)
          0.02119462 = weight(abstract_txt:community in 101) [ClassicSimilarity], result of:
            0.02119462 = score(doc=101,freq=1.0), product of:
              0.08151014 = queryWeight, product of:
                1.1416479 = boost
                4.7547307 = idf(docFreq=1034, maxDocs=44218)
                0.015015976 = queryNorm
              0.26002434 = fieldWeight in 101, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.7547307 = idf(docFreq=1034, maxDocs=44218)
                0.0546875 = fieldNorm(doc=101)
          0.026299143 = weight(abstract_txt:rather in 101) [ClassicSimilarity], result of:
            0.026299143 = score(doc=101,freq=1.0), product of:
              0.09412152 = queryWeight, product of:
                1.2267917 = boost
                5.1093373 = idf(docFreq=725, maxDocs=44218)
                0.015015976 = queryNorm
              0.2794169 = fieldWeight in 101, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.1093373 = idf(docFreq=725, maxDocs=44218)
                0.0546875 = fieldNorm(doc=101)
          0.04421056 = weight(abstract_txt:knowledge in 101) [ClassicSimilarity], result of:
            0.04421056 = score(doc=101,freq=4.0), product of:
              0.11377283 = queryWeight, product of:
                2.1326306 = boost
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.015015976 = queryNorm
              0.38858628 = fieldWeight in 101, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.0546875 = fieldNorm(doc=101)
          0.24420896 = weight(abstract_txt:conversation in 101) [ClassicSimilarity], result of:
            0.24420896 = score(doc=101,freq=1.0), product of:
              0.56435055 = queryWeight, product of:
                4.749751 = boost
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.015015976 = queryNorm
              0.43272567 = fieldWeight in 101, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.0546875 = fieldNorm(doc=101)
        0.2 = coord(5/25)
    
  5. Lankes, R.D.: New concepts in digital reference (2009) 0.07
    0.068478666 = sum of:
      0.068478666 = product of:
        0.34239334 = sum of:
          0.015838671 = weight(abstract_txt:what in 4999) [ClassicSimilarity], result of:
            0.015838671 = score(doc=4999,freq=1.0), product of:
              0.06712336 = queryWeight, product of:
                1.0360082 = boost
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.015015976 = queryNorm
              0.23596361 = fieldWeight in 4999, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.314763 = idf(docFreq=1606, maxDocs=44218)
                0.0546875 = fieldNorm(doc=4999)
          0.026299143 = weight(abstract_txt:rather in 4999) [ClassicSimilarity], result of:
            0.026299143 = score(doc=4999,freq=1.0), product of:
              0.09412152 = queryWeight, product of:
                1.2267917 = boost
                5.1093373 = idf(docFreq=725, maxDocs=44218)
                0.015015976 = queryNorm
              0.2794169 = fieldWeight in 4999, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.1093373 = idf(docFreq=725, maxDocs=44218)
                0.0546875 = fieldNorm(doc=4999)
          0.033941302 = weight(abstract_txt:high in 4999) [ClassicSimilarity], result of:
            0.033941302 = score(doc=4999,freq=1.0), product of:
              0.12771562 = queryWeight, product of:
                1.7502254 = boost
                4.8595543 = idf(docFreq=931, maxDocs=44218)
                0.015015976 = queryNorm
              0.26575688 = fieldWeight in 4999, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.8595543 = idf(docFreq=931, maxDocs=44218)
                0.0546875 = fieldNorm(doc=4999)
          0.02210528 = weight(abstract_txt:knowledge in 4999) [ClassicSimilarity], result of:
            0.02210528 = score(doc=4999,freq=1.0), product of:
              0.11377283 = queryWeight, product of:
                2.1326306 = boost
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.015015976 = queryNorm
              0.19429314 = fieldWeight in 4999, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.5527887 = idf(docFreq=3442, maxDocs=44218)
                0.0546875 = fieldNorm(doc=4999)
          0.24420896 = weight(abstract_txt:conversation in 4999) [ClassicSimilarity], result of:
            0.24420896 = score(doc=4999,freq=1.0), product of:
              0.56435055 = queryWeight, product of:
                4.749751 = boost
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.015015976 = queryNorm
              0.43272567 = fieldWeight in 4999, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.912698 = idf(docFreq=43, maxDocs=44218)
                0.0546875 = fieldNorm(doc=4999)
        0.2 = coord(5/25)