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Corrall, S.: Strategic management of information services : a planning handbook (2000)
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Balcombe, J.: Developing a strategic approach : the role of the information professional (1994)
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Williams, B.J.S.: Document management in local government : the latest update: 'in 1998 authorities are chasing effiency as hard as any other sector' (1998)
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Bawden, D.; Petuchovaite, R.; Vilar, P.: Are we effective? : How do we know? (2005)
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Singh, D.K.; Singh, B.K.; Dubey, Y.P.: Expert systems and their application in library and information systems (1996)
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