Document (#6697)

Author
Westbrook, L.
DeDecker, S.
Title
Supporting user needs and skills to minimize library anxiety : considerations for academic libraries
Source
Reference librarian. 1993, no.40, S.43-51
Year
1993
Abstract
The increasing diversity of users in today's academic libraries, coupled with the overwhelming amount of information available in a variety of formats, often forms barriers which prevent users from feeling sufficiently comfortable in approaching the reference desk to ask for assistance. Suggests guidelines for use by academic librarians in evaluating facilities, services and staff in their libraries to assess their effectiveness in welcoming users and validating their information needs
Theme
Informationsdienstleistungen

Similar documents (author)

  1. Westbrook, L.: Evaluating reference : an introductory overview of qualitative methods (1990) 5.76
    5.7574883 = sum of:
      5.7574883 = weight(author_txt:westbrook in 4622) [ClassicSimilarity], result of:
        5.7574883 = fieldWeight in 4622, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.211981 = idf(docFreq=11, maxDocs=44218)
          0.625 = fieldNorm(doc=4622)
    
  2. Westbrook, L.: User needs (1997) 5.76
    5.7574883 = sum of:
      5.7574883 = weight(author_txt:westbrook in 5613) [ClassicSimilarity], result of:
        5.7574883 = fieldWeight in 5613, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.211981 = idf(docFreq=11, maxDocs=44218)
          0.625 = fieldNorm(doc=5613)
    
  3. Westbrook, L.: Digital information support for domestic violence victims (2007) 5.76
    5.7574883 = sum of:
      5.7574883 = weight(author_txt:westbrook in 146) [ClassicSimilarity], result of:
        5.7574883 = fieldWeight in 146, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.211981 = idf(docFreq=11, maxDocs=44218)
          0.625 = fieldNorm(doc=146)
    
  4. Westbrook, L.: Crisis information concerns : information needs of domestic violence survivors (2009) 5.76
    5.7574883 = sum of:
      5.7574883 = weight(author_txt:westbrook in 2454) [ClassicSimilarity], result of:
        5.7574883 = fieldWeight in 2454, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.211981 = idf(docFreq=11, maxDocs=44218)
          0.625 = fieldNorm(doc=2454)
    
  5. Westbrook, L.: Information myths and intimate partner violence : sources, contexts, and consequences (2009) 5.76
    5.7574883 = sum of:
      5.7574883 = weight(author_txt:westbrook in 2790) [ClassicSimilarity], result of:
        5.7574883 = fieldWeight in 2790, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.211981 = idf(docFreq=11, maxDocs=44218)
          0.625 = fieldNorm(doc=2790)
    

Similar documents (content)

  1. Westbrook, L.; DeDecker, S.: Supporting user needs and skills to minimize library anxiety : considerations for academic libraries (1993) 2.32
    2.3165448 = sum of:
      2.3165448 = product of:
        2.7577915 = sum of:
          0.07000111 = weight(abstract_txt:amount in 7620) [ClassicSimilarity], result of:
            0.07000111 = score(doc=7620,freq=1.0), product of:
              0.12737441 = queryWeight, product of:
                5.8620763 = idf(docFreq=341, maxDocs=44218)
                0.02172855 = queryNorm
              0.54956967 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.8620763 = idf(docFreq=341, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.073105924 = weight(abstract_txt:assess in 7620) [ClassicSimilarity], result of:
            0.073105924 = score(doc=7620,freq=1.0), product of:
              0.13111347 = queryWeight, product of:
                1.0145712 = boost
                5.947494 = idf(docFreq=313, maxDocs=44218)
                0.02172855 = queryNorm
              0.55757755 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.947494 = idf(docFreq=313, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.08702542 = weight(abstract_txt:facilities in 7620) [ClassicSimilarity], result of:
            0.08702542 = score(doc=7620,freq=1.0), product of:
              0.14726843 = queryWeight, product of:
                1.0752606 = boost
                6.30326 = idf(docFreq=219, maxDocs=44218)
                0.02172855 = queryNorm
              0.5909306 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.30326 = idf(docFreq=219, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.09233932 = weight(abstract_txt:diversity in 7620) [ClassicSimilarity], result of:
            0.09233932 = score(doc=7620,freq=1.0), product of:
              0.15320398 = queryWeight, product of:
                1.0967153 = boost
                6.429029 = idf(docFreq=193, maxDocs=44218)
                0.02172855 = queryNorm
              0.60272145 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.429029 = idf(docFreq=193, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.10146921 = weight(abstract_txt:today's in 7620) [ClassicSimilarity], result of:
            0.10146921 = score(doc=7620,freq=1.0), product of:
              0.163143 = queryWeight, product of:
                1.1317308 = boost
                6.634292 = idf(docFreq=157, maxDocs=44218)
                0.02172855 = queryNorm
              0.6219649 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.634292 = idf(docFreq=157, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.104816474 = weight(abstract_txt:assistance in 7620) [ClassicSimilarity], result of:
            0.104816474 = score(doc=7620,freq=1.0), product of:
              0.16671139 = queryWeight, product of:
                1.1440408 = boost
                6.7064548 = idf(docFreq=146, maxDocs=44218)
                0.02172855 = queryNorm
              0.6287301 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.7064548 = idf(docFreq=146, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.109579526 = weight(abstract_txt:barriers in 7620) [ClassicSimilarity], result of:
            0.109579526 = score(doc=7620,freq=1.0), product of:
              0.17172433 = queryWeight, product of:
                1.1611139 = boost
                6.806538 = idf(docFreq=132, maxDocs=44218)
                0.02172855 = queryNorm
              0.63811296 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.806538 = idf(docFreq=132, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.1367122 = weight(abstract_txt:desk in 7620) [ClassicSimilarity], result of:
            0.1367122 = score(doc=7620,freq=1.0), product of:
              0.19901405 = queryWeight, product of:
                1.2499734 = boost
                7.3274393 = idf(docFreq=78, maxDocs=44218)
                0.02172855 = queryNorm
              0.68694746 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.3274393 = idf(docFreq=78, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.1404046 = weight(abstract_txt:sufficiently in 7620) [ClassicSimilarity], result of:
            0.1404046 = score(doc=7620,freq=1.0), product of:
              0.2025815 = queryWeight, product of:
                1.2611269 = boost
                7.3928223 = idf(docFreq=73, maxDocs=44218)
                0.02172855 = queryNorm
              0.6930771 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.3928223 = idf(docFreq=73, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.15580736 = weight(abstract_txt:coupled in 7620) [ClassicSimilarity], result of:
            0.15580736 = score(doc=7620,freq=1.0), product of:
              0.21713886 = queryWeight, product of:
                1.3056527 = boost
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.02172855 = queryNorm
              0.7175471 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.16522679 = weight(abstract_txt:prevent in 7620) [ClassicSimilarity], result of:
            0.16522679 = score(doc=7620,freq=1.0), product of:
              0.22580448 = queryWeight, product of:
                1.3314509 = boost
                7.805067 = idf(docFreq=48, maxDocs=44218)
                0.02172855 = queryNorm
              0.73172504 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.805067 = idf(docFreq=48, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.1819042 = weight(abstract_txt:overwhelming in 7620) [ClassicSimilarity], result of:
            0.1819042 = score(doc=7620,freq=1.0), product of:
              0.24075429 = queryWeight, product of:
                1.3748202 = boost
                8.059301 = idf(docFreq=37, maxDocs=44218)
                0.02172855 = queryNorm
              0.7555595 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.059301 = idf(docFreq=37, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.19838463 = weight(abstract_txt:comfortable in 7620) [ClassicSimilarity], result of:
            0.19838463 = score(doc=7620,freq=1.0), product of:
              0.2550846 = queryWeight, product of:
                1.4151453 = boost
                8.29569 = idf(docFreq=29, maxDocs=44218)
                0.02172855 = queryNorm
              0.7777209 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.29569 = idf(docFreq=29, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.20603989 = weight(abstract_txt:approaching in 7620) [ClassicSimilarity], result of:
            0.20603989 = score(doc=7620,freq=1.0), product of:
              0.26160523 = queryWeight, product of:
                1.4331186 = boost
                8.401051 = idf(docFreq=26, maxDocs=44218)
                0.02172855 = queryNorm
              0.7875985 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.401051 = idf(docFreq=26, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.21175441 = weight(abstract_txt:feeling in 7620) [ClassicSimilarity], result of:
            0.21175441 = score(doc=7620,freq=1.0), product of:
              0.26642025 = queryWeight, product of:
                1.4462471 = boost
                8.478011 = idf(docFreq=24, maxDocs=44218)
                0.02172855 = queryNorm
              0.7948135 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.478011 = idf(docFreq=24, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.2373356 = weight(abstract_txt:validating in 7620) [ClassicSimilarity], result of:
            0.2373356 = score(doc=7620,freq=1.0), product of:
              0.28746668 = queryWeight, product of:
                1.5022861 = boost
                8.806516 = idf(docFreq=17, maxDocs=44218)
                0.02172855 = queryNorm
              0.8256109 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.806516 = idf(docFreq=17, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.060366888 = weight(abstract_txt:needs in 7620) [ClassicSimilarity], result of:
            0.060366888 = score(doc=7620,freq=1.0), product of:
              0.14539677 = queryWeight, product of:
                1.5109541 = boost
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.02172855 = queryNorm
              0.41518727 = fieldWeight in 7620, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.06575922 = weight(abstract_txt:their in 7620) [ClassicSimilarity], result of:
            0.06575922 = score(doc=7620,freq=4.0), product of:
              0.11100361 = queryWeight, product of:
                1.6169183 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.02172855 = queryNorm
              0.59240615 = fieldWeight in 7620, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.09484739 = weight(abstract_txt:users in 7620) [ClassicSimilarity], result of:
            0.09484739 = score(doc=7620,freq=4.0), product of:
              0.14170426 = queryWeight, product of:
                1.826884 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.02172855 = queryNorm
              0.66933334 = fieldWeight in 7620, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.07979397 = weight(abstract_txt:libraries in 7620) [ClassicSimilarity], result of:
            0.07979397 = score(doc=7620,freq=2.0), product of:
              0.15910703 = queryWeight, product of:
                1.9358166 = boost
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.02172855 = queryNorm
              0.5015113 = fieldWeight in 7620, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
          0.18511738 = weight(abstract_txt:academic in 7620) [ClassicSimilarity], result of:
            0.18511738 = score(doc=7620,freq=3.0), product of:
              0.24358118 = queryWeight, product of:
                2.3951979 = boost
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.02172855 = queryNorm
              0.7599823 = fieldWeight in 7620, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.09375 = fieldNorm(doc=7620)
        0.84 = coord(21/25)
    
  2. Rose, P.M.; Stoklosa, K.; Gray, S.A.: ¬A focus group approach to assessing technostress at the reference desk (1998) 0.13
    0.12941085 = sum of:
      0.12941085 = product of:
        0.80881786 = sum of:
          0.2734244 = weight(abstract_txt:desk in 3682) [ClassicSimilarity], result of:
            0.2734244 = score(doc=3682,freq=4.0), product of:
              0.19901405 = queryWeight, product of:
                1.2499734 = boost
                7.3274393 = idf(docFreq=78, maxDocs=44218)
                0.02172855 = queryNorm
              1.3738949 = fieldWeight in 3682, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                7.3274393 = idf(docFreq=78, maxDocs=44218)
                0.09375 = fieldNorm(doc=3682)
          0.37209302 = weight(abstract_txt:anxiety in 3682) [ClassicSimilarity], result of:
            0.37209302 = score(doc=3682,freq=3.0), product of:
              0.2689921 = queryWeight, product of:
                1.453211 = boost
                8.518833 = idf(docFreq=23, maxDocs=44218)
                0.02172855 = queryNorm
              1.3832861 = fieldWeight in 3682, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                8.518833 = idf(docFreq=23, maxDocs=44218)
                0.09375 = fieldNorm(doc=3682)
          0.05642286 = weight(abstract_txt:libraries in 3682) [ClassicSimilarity], result of:
            0.05642286 = score(doc=3682,freq=1.0), product of:
              0.15910703 = queryWeight, product of:
                1.9358166 = boost
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.02172855 = queryNorm
              0.35462204 = fieldWeight in 3682, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.09375 = fieldNorm(doc=3682)
          0.10687758 = weight(abstract_txt:academic in 3682) [ClassicSimilarity], result of:
            0.10687758 = score(doc=3682,freq=1.0), product of:
              0.24358118 = queryWeight, product of:
                2.3951979 = boost
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.02172855 = queryNorm
              0.43877602 = fieldWeight in 3682, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.09375 = fieldNorm(doc=3682)
        0.16 = coord(4/25)
    
  3. Zhang, J.; Mostafa, J.; Tripathy, H.: Information retrieval by semantic analysis and visualization of the concept space of D-Lib® magazine (2002) 0.11
    0.11344277 = sum of:
      0.11344277 = product of:
        0.3151188 = sum of:
          0.023333704 = weight(abstract_txt:amount in 1211) [ClassicSimilarity], result of:
            0.023333704 = score(doc=1211,freq=1.0), product of:
              0.12737441 = queryWeight, product of:
                5.8620763 = idf(docFreq=341, maxDocs=44218)
                0.02172855 = queryNorm
              0.18318988 = fieldWeight in 1211, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.8620763 = idf(docFreq=341, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.024368644 = weight(abstract_txt:assess in 1211) [ClassicSimilarity], result of:
            0.024368644 = score(doc=1211,freq=1.0), product of:
              0.13111347 = queryWeight, product of:
                1.0145712 = boost
                5.947494 = idf(docFreq=313, maxDocs=44218)
                0.02172855 = queryNorm
              0.18585919 = fieldWeight in 1211, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.947494 = idf(docFreq=313, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.03652651 = weight(abstract_txt:barriers in 1211) [ClassicSimilarity], result of:
            0.03652651 = score(doc=1211,freq=1.0), product of:
              0.17172433 = queryWeight, product of:
                1.1611139 = boost
                6.806538 = idf(docFreq=132, maxDocs=44218)
                0.02172855 = queryNorm
              0.21270432 = fieldWeight in 1211, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.806538 = idf(docFreq=132, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.061863266 = weight(abstract_txt:minimize in 1211) [ClassicSimilarity], result of:
            0.061863266 = score(doc=1211,freq=1.0), product of:
              0.2439954 = queryWeight, product of:
                1.3840435 = boost
                8.113368 = idf(docFreq=35, maxDocs=44218)
                0.02172855 = queryNorm
              0.25354275 = fieldWeight in 1211, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.113368 = idf(docFreq=35, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.04024459 = weight(abstract_txt:needs in 1211) [ClassicSimilarity], result of:
            0.04024459 = score(doc=1211,freq=4.0), product of:
              0.14539677 = queryWeight, product of:
                1.5109541 = boost
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.02172855 = queryNorm
              0.2767915 = fieldWeight in 1211, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.02191974 = weight(abstract_txt:their in 1211) [ClassicSimilarity], result of:
            0.02191974 = score(doc=1211,freq=4.0), product of:
              0.11100361 = queryWeight, product of:
                1.6169183 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.02172855 = queryNorm
              0.19746871 = fieldWeight in 1211, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.05242887 = weight(abstract_txt:users in 1211) [ClassicSimilarity], result of:
            0.05242887 = score(doc=1211,freq=11.0), product of:
              0.14170426 = queryWeight, product of:
                1.826884 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.02172855 = queryNorm
              0.36998796 = fieldWeight in 1211, product of:
                3.3166249 = tf(freq=11.0), with freq of:
                  11.0 = termFreq=11.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.01880762 = weight(abstract_txt:libraries in 1211) [ClassicSimilarity], result of:
            0.01880762 = score(doc=1211,freq=1.0), product of:
              0.15910703 = queryWeight, product of:
                1.9358166 = boost
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.02172855 = queryNorm
              0.11820734 = fieldWeight in 1211, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
          0.035625856 = weight(abstract_txt:academic in 1211) [ClassicSimilarity], result of:
            0.035625856 = score(doc=1211,freq=1.0), product of:
              0.24358118 = queryWeight, product of:
                2.3951979 = boost
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.02172855 = queryNorm
              0.14625867 = fieldWeight in 1211, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.03125 = fieldNorm(doc=1211)
        0.36 = coord(9/25)
    
  4. Morris, B.: ¬The way ahead (1996) 0.10
    0.0990965 = sum of:
      0.0990965 = product of:
        0.4954825 = sum of:
          0.08048918 = weight(abstract_txt:needs in 7320) [ClassicSimilarity], result of:
            0.08048918 = score(doc=7320,freq=1.0), product of:
              0.14539677 = queryWeight, product of:
                1.5109541 = boost
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.02172855 = queryNorm
              0.553583 = fieldWeight in 7320, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.125 = fieldNorm(doc=7320)
          0.04383948 = weight(abstract_txt:their in 7320) [ClassicSimilarity], result of:
            0.04383948 = score(doc=7320,freq=1.0), product of:
              0.11100361 = queryWeight, product of:
                1.6169183 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.02172855 = queryNorm
              0.39493743 = fieldWeight in 7320, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.125 = fieldNorm(doc=7320)
          0.063231595 = weight(abstract_txt:users in 7320) [ClassicSimilarity], result of:
            0.063231595 = score(doc=7320,freq=1.0), product of:
              0.14170426 = queryWeight, product of:
                1.826884 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.02172855 = queryNorm
              0.44622225 = fieldWeight in 7320, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.125 = fieldNorm(doc=7320)
          0.10639196 = weight(abstract_txt:libraries in 7320) [ClassicSimilarity], result of:
            0.10639196 = score(doc=7320,freq=2.0), product of:
              0.15910703 = queryWeight, product of:
                1.9358166 = boost
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.02172855 = queryNorm
              0.6686817 = fieldWeight in 7320, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.782635 = idf(docFreq=2735, maxDocs=44218)
                0.125 = fieldNorm(doc=7320)
          0.2015303 = weight(abstract_txt:academic in 7320) [ClassicSimilarity], result of:
            0.2015303 = score(doc=7320,freq=2.0), product of:
              0.24358118 = queryWeight, product of:
                2.3951979 = boost
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.02172855 = queryNorm
              0.82736397 = fieldWeight in 7320, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.125 = fieldNorm(doc=7320)
        0.2 = coord(5/25)
    
  5. Schloman, B.F.: Managing reference services in an electronic environment (1993) 0.10
    0.09771 = sum of:
      0.09771 = product of:
        0.407125 = sum of:
          0.084557675 = weight(abstract_txt:today's in 5627) [ClassicSimilarity], result of:
            0.084557675 = score(doc=5627,freq=1.0), product of:
              0.163143 = queryWeight, product of:
                1.1317308 = boost
                6.634292 = idf(docFreq=157, maxDocs=44218)
                0.02172855 = queryNorm
              0.51830405 = fieldWeight in 5627, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.634292 = idf(docFreq=157, maxDocs=44218)
                0.078125 = fieldNorm(doc=5627)
          0.08734706 = weight(abstract_txt:assistance in 5627) [ClassicSimilarity], result of:
            0.08734706 = score(doc=5627,freq=1.0), product of:
              0.16671139 = queryWeight, product of:
                1.1440408 = boost
                6.7064548 = idf(docFreq=146, maxDocs=44218)
                0.02172855 = queryNorm
              0.52394176 = fieldWeight in 5627, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.7064548 = idf(docFreq=146, maxDocs=44218)
                0.078125 = fieldNorm(doc=5627)
          0.050305743 = weight(abstract_txt:needs in 5627) [ClassicSimilarity], result of:
            0.050305743 = score(doc=5627,freq=1.0), product of:
              0.14539677 = queryWeight, product of:
                1.5109541 = boost
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.02172855 = queryNorm
              0.3459894 = fieldWeight in 5627, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.428664 = idf(docFreq=1433, maxDocs=44218)
                0.078125 = fieldNorm(doc=5627)
          0.027399674 = weight(abstract_txt:their in 5627) [ClassicSimilarity], result of:
            0.027399674 = score(doc=5627,freq=1.0), product of:
              0.11100361 = queryWeight, product of:
                1.6169183 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.02172855 = queryNorm
              0.24683589 = fieldWeight in 5627, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.078125 = fieldNorm(doc=5627)
          0.068450205 = weight(abstract_txt:users in 5627) [ClassicSimilarity], result of:
            0.068450205 = score(doc=5627,freq=3.0), product of:
              0.14170426 = queryWeight, product of:
                1.826884 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.02172855 = queryNorm
              0.48304975 = fieldWeight in 5627, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.078125 = fieldNorm(doc=5627)
          0.08906464 = weight(abstract_txt:academic in 5627) [ClassicSimilarity], result of:
            0.08906464 = score(doc=5627,freq=1.0), product of:
              0.24358118 = queryWeight, product of:
                2.3951979 = boost
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.02172855 = queryNorm
              0.36564666 = fieldWeight in 5627, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6802773 = idf(docFreq=1114, maxDocs=44218)
                0.078125 = fieldNorm(doc=5627)
        0.24 = coord(6/25)