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Information services policy manual : an outline (1994)
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Library resources on the Internet : strategies for selection and use (1992)
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Maul, S.A.: Outstanding reference sources : the 1996 selection of recent titles (1996)
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Guidelines for behavioral performance of reference and information service professionals (1996)
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Bobp, M.E.; Kratzert, M.; Richey, D.: ¬The emergence of systemwide electronic access to information sources : the experience of two California State University libraries (1993)
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