Document (#7468)

Author

Bonnardel, N.

Title

Expertise transfer, knowledge elicitation, and delayed recall in a design context

Source

Behaviour and information technology. 12(1993) no.5, S.304-314

Year

1993

Abstract

Describes a method for knowledge elicitation that may contribute to effective expertise transfer from human experts to knowledge-based systems. The method was applied to knowldge transfer in an aerospace design context. Knowledge was transferred directly from an expert designer to both expert and novice receivers of information. Transfer occured in a natural way, without intervention from a knowledge engineer. To evaluate the process, the information receivers were required to recall the transmitted knowledge after a seven weak delay. This method can be effective for expertise transfer and can indictae desirable characteristics for knowledge-based systems which aim to be adaptable to users' differing levels of competence

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