Document (#7794)

Author
Doek, A.
Title
Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen
Source
Bibliotheek en Samenleving. 22(1994) no.2, S.26-29
Year
1994
Abstract
In the Netherlands the first 'Library-phone' service to answer questions from the general public by phone was started by Friesland Central Library Service in 1986. 7 provincial authorities currently provide library-phone services. A survey of the 7 services showed some variation in answers provided and in time taken to provide an answer. In some instances library-phone staff had failed to use up-to-date sources. However, in general all questions were answered satisfactorily
Theme
Informationsdienstleistungen

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