Document (#7959)

Author

Spink, S.

Title

Interaction with information retrieval systems : reflections on feedback

Source

Integrating technologies - converging professions: proceedings of the 56th Annual Meeting of the American Society for Information Science, Columbus, OH, 24-28 October 1993. Ed.: S. Bonzi

Imprint

Medford, NJ : Learned Information

Year

1993

Pages

S.115-121

Abstract

Discusses the nature of feedback. Reports preliminary results for an exploratory study investigating the nature of feedback during 40 cases of user-intermediary-information retrieval system interaction. Analysis revealed five types of feedback based on human judgements related to either the magnitude, relevance or strategic aspects of the system's output. Feedback during human-information retrieval system interaction was found to be a more complex phenomenon than previously understood

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