Document (#8502)

Author
Ballard, T.
Title
Comparative searching styles of patrons and staff
Source
Library resources and technical services. 38(1994) no.3, S.193-305
Year
1994
Abstract
3 months of transaction records from the INNOPAC online catalogue, at Adelphi University, New York, were examined. Patron searchers rely on the standard access points of subject, title, and author for nearly 90% of their searches. Library employees search by title nearly 50% of the time. Title searching predominated among technical services staff as well as public service staff. Approximately 30% of staff searches and 40% of patron searches retrieved no records. Patrons were 10 times more likely than staff to make a search resulting in 500 or more hits
Theme
OPAC
Benutzerstudien

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