Document (#9236)

Author
Mood, T.A.
Title
Of sundials and digital watches : a further step toward the new paradigm of reference
Source
Reference services review. 22(1994) no.3, S.27-32
Year
1994
Abstract
The new paradigm of reference, in which the reference librarian becomes a consultant more than a quick-answer specialist, needs to be stretched, Mood advocates. Rather than assisting people with their research, the reference librarian needs to do the research for them. After an interview to assess the user's needs, the librarian searches various print and nonprint access tools, then presents to the patron a bibliography of sources and - possibly - copies of articles and books. This new approach to reference is needed because of both the increasing complication of libraries, with their myriad computer access points to information, and the increasing number of patrons who want information but do not want to learn how to retrieve it. This change in library reference can be implemented with better signage, more prepackaging of information, and an increased knowledge of the local community's information needs
Theme
Informationsdienstleistungen

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