Document (#9799)

Author
Quinn, B.
Title
Beyond efficacy : the exemplar librarian as a new approach to reference evaluation
Source
Illinois libraries. 76(1994) no.3, S.163-173
Year
1994
Abstract
Recent studies of research on reference effectiveness have called attention to many unanswered questions. The reductionist method of studying effectiveness has failed to produce the cohesive picture of reference performance that is needed. Offers a new, more holistic, approach to evaluating reference librarianship along with a new standard of evaluation based on the study of exemplary reference librarians. discusses the implications of this profile for both evaluation and training in reference work
Theme
Informationsdienstleistungen

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