Document (#9845)

Author

Macarthur, P.J.
Crosslin, R.L.
Warren, J.R.

Title

¬A strategy for evaluating alternative information system designs for business process reengineering

Source

International journal of information management. 14(1994) no.4, S.237-251

Year

1994

Abstract

Many US companies are looking to business processing reengineering (BPR) - a process of redesign that is dramatic, company-wide, and often information technology oriented - in order to compete in the global marketplace. Given the scope and importance of BPR work, it is critical that there should be some objective measures applied to determining which possible changes shouldbe made in business' processes. Computer simulation technology is well suited to this design assessment role. Use of simulation, entails varieties of data collection that go beyond the information generally gathered in a BPR analysis. Once in use, simulation models encourage a culture of measurement that supports continuous process improvement. Recommends explicit attention to and management of the modelling tasks: data collection and organization; simulation of component designs, and integration of component simulation results

Theme

Information Resources Management

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