Document (#9986)

Author
McClure, C.R.
Title
User-based data collection techniques and strategies for evaluating networked information services
Source
Library trends. 42(1994) no.4, S.591-607
Year
1994
Abstract
The rapid development of networked information resources and services has not been matched with ongoing assessment of how well these resources and services meet user needs. Stresses the importance of developing and implementing a range of user based evaluation techniques as a means of assessing the usefulness of the services, and planning for future services. Describes a number of user based data collection techniques appropriate for evaluations within the networked environment. Concludes with specific suggestions for enhancing the overall effectiveness of such evaluations
Theme
Internet
Informationsdienstleistungen

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