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  • × author_ss:"Kitzie, V."
  • × author_ss:"Shah, C."
  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[2010 TO 2020}
  1. Shah, C.; Kitzie, V.: Social Q&A and virtual reference : comparing apples and oranges with the help of experts and users (2012) 1.00 
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