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Reference and information services : an introduction (1991) 1.00
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Webb, S.P.: Creating an information service (1996) 1.00

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Nicholas, D.: Assessing information needs : tools and techniques (1996) 1.00
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Bunch, A.: ¬The basics of community information work (1993) 1.00
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Gurnsey, J.; White, M.: Information consultancy (1988) 1.00
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Crawford, J.: Evaluation of library and information services (2000) 1.00
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Crawford, J.: Evaluation of library and information services (1996) 1.00
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Reference and information services : an introduction (2001) 1.00
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Reference and information services : an introduction (1995) 1.00
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Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000) 1.00
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