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Lynch, M.J.: Reference interviews in public libraries (1978) 1.00
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Markey, K.: Levels of question formulation in negotiation of information need during the online presearch interview : a proposed model (1981) 1.00
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Derr, R.L.: Information seeking expressions of users (1984) 1.00
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Derr, R.L.: ¬A conceptual analysis of information need (1983) 1.00
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Elsweiler, D.; Hammwöhner, R.; Wolff, C.: Informationsverhalten als Forschungsgegenstand (2015) 1.00
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Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992) 1.00
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Hattery, M.: Videotex in the US in 1991 (1991) 1.00

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Allan, A.: Library malpractice suit : could it happen to you? (1976) 1.00
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Machovec, G.S.: WAIS: Wide Area Information Servers (1992) 1.00
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Buhrfeind, A.: Wir wollen nicht nur Bücher über die Theke schieben (1993) 1.00
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Schmidt, R.: Bibliothekarische Informationsdienstleistungen in den neunziger Jahren (1990) 1.00
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Schmidt, R.: Funktionale Dienste (1990) 1.00

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Deider, C.: Informationsvermittlungsstellen (IVS) in öffentlichen Büchereien : ein realisierbares Gedankenmodell (1990) 1.00
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Galsterer, B.: Einsatzmöglichkeiten neuer Medien in Öffentlichen Büchereien : die Bibliothek als Informations-Vermittlungsstelle (1984) 1.00
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Rauch, W.: ¬Die Rolle der Bibliothek im computergestützen Informations-Kommunikationssystem (1984) 1.00
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Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 1.00
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Zimmermann, H.O.: ¬Das Gelbe Haus : Bibliotheks-, Informations- und Technik-Zentrum der Stadt Schotten (1991) 1.00
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Degligdisch, J.: ¬Der Kommunikationsprozeß im Auskunftsdienst (1976) 1.00
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Horn, R.: Why they don't ask questions (1974) 1.00

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Lynch, M.J.: Reference interviews in public libraries (1978) 1.00
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