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Questions (1978)
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School library reference services in the 90s : where we are, where we're heading (1994)
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Conflicts in reference services (1985)
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Libraries and information service today : the yearly chronicle (1991)
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Reference and information services : a reader for the nineties (1991)
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Library bibliographic networks in Europe : a LIBER directory (1992)
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Opportunities for reference services : the bright side of reference services in the 1990s (1991)
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Continuing education of reference librarians (1990)
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Reference services (1964)
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Current trends in reference services (1964)
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Information for industry : twenty-one years of the Library Association Industrial Group (1991)
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Social science reference services (1995)
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Research in reference effectiveness : proceedings of a preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992 (1993)
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Instruction for information access in sci-tech libraries (1993)
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Information resources and democracy (1994)
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Reference services : administration and management (1982)
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Assessment and accountability in reference work (1992)
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¬The knowledge economy : the nature of information in the 21st century (1993)
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Rethinking reference in academic libraries : the proceedings and process of Library Solutions Institute No.2, University of California, Berkeley, March 12-14, 1993; Duke University, June 4-6, 1993 (1993)
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Information services in changing times : challenges in special librarianship (1992)
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