Search (96 results, page 1 of 5)

  • × year_i:[1980 TO 1990}
  • × theme_ss:"Informationsdienstleistungen"
  • × language_ss:"e"
  • × type_ss:"a"
  1. Crews, K.D.: ¬The accuracy of reference service : variables for research and implementation (1988) 1.00 
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  2. Umlauf, K.: Verbraucherberatung in der Stadtbibliothek Ludwigsburg (1989) 1.00 
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  3. Derr, R.L.: Questions: definitions, structure, and classification (1985) 1.00 
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  4. Markey, K.: Levels of question formulation in negotiation of information need during the online presearch interview : a proposed model (1981) 1.00 
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  5. Derr, R.L.: Information seeking expressions of users (1984) 1.00 
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  6. Derr, R.L.: ¬A conceptual analysis of information need (1983) 1.00 
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  7. Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 1.00 
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  8. Kuhlthau, C.C.: Developing a model of the library search process : cognitive and affective aspects (1988) 1.00 
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  9. Hattendorf, L.C.: ¬The art of reference collection development (1989) 1.00 
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  10. Adams, M.S.; Judd, B.: Evaluating reference librarians : using goal analysis as a first step (1984) 1.00 
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  11. Altmann, E.: Assessment of reference services (1982) 1.00 
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  12. Bunge, C.A.: Planning, goals, and objectives for the reference department (1984) 1.00 
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  13. Gers, R.; Seward, L.J.: Improving reference performance : results of a statewide study (1985) 1.00 
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  14. Hernon, P.; McClure, C.R.: Library reference service : an unrecognized crisis - a symposium (1987) 1.00 
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  15. James, G.R.: Reference: analysis, management and training (1982) 1.00 
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  16. Murfin, M.E.; Gugelchuk, G.M.: Development and testing of a reference transaction assessment instrument (1987) 1.00 
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  17. Weech, T.L.: Who's giving all those wrong answers? : direct service and reference personnel evaluation (1984) 1.00 
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  18. Young, W.F.: Methods for evaluating reference desk performance (1985) 1.00 
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  19. Childers, T.: ¬The quality of reference services : still moot after 20 years (1987) 1.00 
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  20. Auster, E.: User satisfaction with the online negotiation interview : contemporary concern in traditional perspective (1983) 1.00 
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