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Beuth, P.: ¬Ein Freund weckt Vertrauen : Experten sehen im Online-Portal Twitter ein neues Massenmedium heranwachsen (2008) 1.00
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Komus, A.; Wauch, F.: Wikimanagement : was Unternehmen von Social-Software und Web 2.0 lernen können (2008) 1.00
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Heckner, M.: Tagging, rating, posting : studying forms of user contribution for web-based information management and information retrieval (2009) 1.00
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