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  1. Adams, V.M.; Plosker, G.R.: Concepts in end-user training : how well-established research techniques can be translated into effective end-user tools (1997) 10.60 
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    Author
    Adams, V.M.
  2. Adams, V.M.: Concepts in end-user training : how to convert end users into effective searchers (1997) 10.60 
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    Author
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