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  • × theme_ss:"Informationsdienstleistungen"
  1. Su, S.-F.; Lancaster, F.W.: Evaluation of expert systems in reference service applications (1995) 7.91 
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    Lancaster, F.W.
  2. Elzy, C.; Nourie, A.; Lancaster, F.W.; Joseph, K.M.: Evaluating reference service in a large academic library (1991) 7.91 
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  3. Lancaster, F.W.; Warner, A.: Intelligent technologies in library and information service applications (2001) 7.91 
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