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  1. Verwer, K.: Freiheit und Verantwortung bei Hans Jonas (2011) 0.25
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    Content
    Vgl.: http%3A%2F%2Fcreativechoice.org%2Fdoc%2FHansJonas.pdf&usg=AOvVaw1TM3teaYKgABL5H9yoIifA&opi=89978449.
  2. Kleineberg, M.: Context analysis and context indexing : formal pragmatics in knowledge organization (2014) 0.21
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    Source
    http://www.google.de/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&ved=0CDQQFjAE&url=http%3A%2F%2Fdigbib.ubka.uni-karlsruhe.de%2Fvolltexte%2Fdocuments%2F3131107&ei=HzFWVYvGMsiNsgGTyoFI&usg=AFQjCNE2FHUeR9oQTQlNC4TPedv4Mo3DaQ&sig2=Rlzpr7a3BLZZkqZCXXN_IA&bvm=bv.93564037,d.bGg&cad=rja
  3. Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982) 0.20
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    Content
    Enthält folgende Lehreinheiten: LE1: Ziele und Aufgaben des Informationsdienstes - LE2: Die organisatorischen Voraussetzungen des Auskunftsdienstes - LE3: Funktionalität des Auskunftsdienstes in der Mittelstadtbibliothek - LE4: Funktionalität des Auskunftsdienstes in der Großstadtbibliothek - LE5: Auskunftsdienst in einer mehrgeschossigen Mittelstadtbibliothek - LE6: Auskunftsdienst in einer mehrgeschossigen Mittelstadtbibliothek
    Series
    Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
  4. Mas, S.; Marleau, Y.: Proposition of a faceted classification model to support corporate information organization and digital records management (2009) 0.20
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    Date
    29. 8.2009 21:15:48
    Footnote
    Vgl.: http://ieeexplore.ieee.org/Xplore/login.jsp?reload=true&url=http%3A%2F%2Fieeexplore.ieee.org%2Fiel5%2F4755313%2F4755314%2F04755480.pdf%3Farnumber%3D4755480&authDecision=-203.
  5. Hotho, A.; Bloehdorn, S.: Data Mining 2004 : Text classification by boosting weak learners based on terms and concepts (2004) 0.20
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    Content
    Vgl.: http://www.google.de/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CEAQFjAA&url=http%3A%2F%2Fciteseerx.ist.psu.edu%2Fviewdoc%2Fdownload%3Fdoi%3D10.1.1.91.4940%26rep%3Drep1%26type%3Dpdf&ei=dOXrUMeIDYHDtQahsIGACg&usg=AFQjCNHFWVh6gNPvnOrOS9R3rkrXCNVD-A&sig2=5I2F5evRfMnsttSgFF9g7Q&bvm=bv.1357316858,d.Yms.
    Date
    8. 1.2013 10:22:32
  6. Schrodt, R.: Tiefen und Untiefen im wissenschaftlichen Sprachgebrauch (2008) 0.17
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    Content
    Vgl. auch: https://studylibde.com/doc/13053640/richard-schrodt. Vgl. auch: http%3A%2F%2Fwww.univie.ac.at%2FGermanistik%2Fschrodt%2Fvorlesung%2Fwissenschaftssprache.doc&usg=AOvVaw1lDLDR6NFf1W0-oC9mEUJf.
  7. Popper, K.R.: Three worlds : the Tanner lecture on human values. Deliverd at the University of Michigan, April 7, 1978 (1978) 0.17
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    Source
    https%3A%2F%2Ftannerlectures.utah.edu%2F_documents%2Fa-to-z%2Fp%2Fpopper80.pdf&usg=AOvVaw3f4QRTEH-OEBmoYr2J_c7H
  8. Li, L.; Shang, Y.; Zhang, W.: Improvement of HITS-based algorithms on Web documents 0.17
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    Content
    Vgl.: http%3A%2F%2Fdelab.csd.auth.gr%2F~dimitris%2Fcourses%2Fir_spring06%2Fpage_rank_computing%2Fp527-li.pdf. Vgl. auch: http://www2002.org/CDROM/refereed/643/.
  9. Suchenwirth, L.: Sacherschliessung in Zeiten von Corona : neue Herausforderungen und Chancen (2019) 0.17
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    Footnote
    https%3A%2F%2Fjournals.univie.ac.at%2Findex.php%2Fvoebm%2Farticle%2Fdownload%2F5332%2F5271%2F&usg=AOvVaw2yQdFGHlmOwVls7ANCpTii.
  10. Tätigkeiten im Auskunftsdienst : Beschreibung der bibliographischen Arbeiten (1982) 0.15
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    Editor
    Kommission für Auskunftsdienst
    Series
    Arbeitshilfen zum Auskunftsdienst; 1
  11. "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007) 0.15
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    Abstract
    Von der Suche über das Finden zum Wissen - Routine in wohl jeder Bibliothek. Die zielgerichtete Suche im Auftrag des Kunden bildet den roten Faden des vorliegenden Themenheftes, das ausgewählte Beiträge aus Theorie und Praxis beinhaltet. Die ersten beiden Abhandlungen setzen sich grundlegend mit dem Auskunftsdienst in Bibliotheken auseinander. Während Tom Becker (Münchner Stadtbibliothek Am Gasteig) eine Standortbestimmung der Face-to-Face-Interaktion im Auskunftsdienst vornimmt, setzt sich Ursula Georgy (Fachhochschule Köln) mit den Chancen auseinander, die der Auskunftsdienst als Bestandteil eines bibliotheksweiten Total-Quality- und Service-Quality-Ansatzes einnehmen kann. Einführend wird so verdeutlicht, dass Bibliotheken über eine hohe Informationskompetenz im Auskunftsdienst verfügen, diese aber sowohl als Serviceprodukt wie auch als Marketingobjekt ständiger Optimierung unterwerfen müssen. Im Weiteren werden Rahmenbedingungen für diese qualitativ hochwertige Dienstleistung näher betrachtet. Jutta Zimmermann (Stadtbibliothek Reutlingen) beschreibt theoretische Grundlagen und Entwicklungsschritte von Auskunftsdienstkonzepten und die praktischen Erfahrungen, die die Stadtbibliothek Reutlingen in der bisherigen Umsetzung gemacht hat. Das Auskunftsinterview als das zentrale Instrument zur Klärung des realen Informationsbedarfes des Kunden erläutert. Hermann Rösch (Fachhochschule Köln). Ziele, Verlauf, Methoden und Techniken des Auskunftsinterviews werden behandelt und ein besonderes Augenmerk gilt den Spezifika, die im digitalen Umfeld durch Auskunft per E-Mail, Webformular oder Chat bestehen. Katharina Schaal (starkewortarbeit Stuttgart) greift den Themenkomplex Stressbewältigung und Motivation im Auskunftsdienst auf und stellt - basierend auf Fallbeispielen aus dem Alltag - Handlungsanleitungen für ein gelassenes Agieren an der Infotheke vor. Vor allem digitale Ressourcen für den Auskunftsdienst stellt Frank Daniel (Stadtbibliothek Köln) in den Fokus seines Beitrags und beleuchtet die Wechselbeziehung eines sich ändernden Nutzerverhaltens mit einem komplexer und spezifischer werdenden Informationsmarkt bezogen auf den Auskunftsdienst von Bibliotheken. Qualitätsstandards im Auskunftsdienst von Bibliotheken bilden den abschließenden Themenkomplex. Ingeborg Simon (HdM Stuttgart) kommentiert und übersetzt die 'Guidelines for Behavioral Perfomances of Reference and Information Service Providers' der American Library Association und unterstreicht den Stellenwert solcher Guidelines als Instrument kontinuierlicher Qualitätsverbesserung. Der Artikel von Cornelia Vonhof (HdM Stuttgart) untersucht die Einführung von Auskunftsstandards als Change-Management-Prozess und beschreibt unter diesem Blickwinkel Möglichkeiten zum Umgang mit Widerständen, Erfolgsfaktoren in sowie Möglichkeiten der Stabilisierung von Veränderungsprozessen. Das praktische Beispiel einer qualitativen Untersuchung des Auskunftsdienstes liefert Carmen Barz (Münchner Stadtbibliothek Am Gasteig): Studierende begaben sich "inkognito" in eine Auskunftssituation, um Stärken und Schwächen dieser Dienstleistung in der Münchener Zentralbibliothek festzuhalten. In dem Artikel werden die Methode, die Ergebnisse der Studie und die daraus abgeleiteten Maßnahmen vorgestellt. Daran anknüpfend stellen Tom Becker und Hanne Riehm (beide Münchner Stadtbibliothek Am Gasteig) den Weg von eben dieser Evaluation hin zu der Definition eines Katalogs von Standards und dazugehörigen Verhaltensweisen unter aktiver Einbindung aller dortigen Mitarbeiter vor. Die erarbeiteten Qualitätsstandards und Verhaltensweisen werden anschließend aufgeführt. Die Stadtbücherei Stuttgart hinterfragt das vorhandene Servicelevel im Auskunftsdienst und entwickelt aufbauend auf vorhandenen Bausteinen eine systemweit einheitliche Auskunfts-Konzeption. Warum die stetig steigenden und sehr differenzierten Anforderungen seitens der Kunden durch klar formulierte Qualitätsstandards besser kanalisiert und bewältigt werden können, berichtet Katinka Emminger (Stadtbücherei Stuttgart).
    Date
    22. 2.2008 14:05:48
    RSWK
    Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
    Auskunftsdienst / Stressbewältigung (ÖVK)
    Auskunftsdienst / Qualitätsatandards / München / Stadtbibliothek (ÖVK)
    Subject
    Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
    Auskunftsdienst / Stressbewältigung (ÖVK)
    Auskunftsdienst / Qualitätsatandards / München / Stadtbibliothek (ÖVK)
  12. Vetere, G.; Lenzerini, M.: Models for semantic interoperability in service-oriented architectures (2005) 0.15
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    Content
    Vgl.: http://ieeexplore.ieee.org/xpl/login.jsp?tp=&arnumber=5386707&url=http%3A%2F%2Fieeexplore.ieee.org%2Fxpls%2Fabs_all.jsp%3Farnumber%3D5386707.
  13. Gödert, W.; Lepsky, K.: Informationelle Kompetenz : ein humanistischer Entwurf (2019) 0.15
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    Footnote
    Rez. in: Philosophisch-ethische Rezensionen vom 09.11.2019 (Jürgen Czogalla), Unter: https://philosophisch-ethische-rezensionen.de/rezension/Goedert1.html. In: B.I.T. online 23(2020) H.3, S.345-347 (W. Sühl-Strohmenger) [Unter: https%3A%2F%2Fwww.b-i-t-online.de%2Fheft%2F2020-03-rezensionen.pdf&usg=AOvVaw0iY3f_zNcvEjeZ6inHVnOK]. In: Open Password Nr. 805 vom 14.08.2020 (H.-C. Hobohm) [Unter: https://www.password-online.de/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzE0MywiOGI3NjZkZmNkZjQ1IiwwLDAsMTMxLDFd].
  14. Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986) 0.13
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    Editor
    Kommission für Auskunftsdienst
  15. Statistik im Auskunftsdienst : Arbeitshilfen zum Auskunftsdienst; 3) (1986) 0.13
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    Editor
    Kommission für Auskunftsdienst
  16. Zeng, Q.; Yu, M.; Yu, W.; Xiong, J.; Shi, Y.; Jiang, M.: Faceted hierarchy : a new graph type to organize scientific concepts and a construction method (2019) 0.13
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    Content
    Vgl.: https%3A%2F%2Faclanthology.org%2FD19-5317.pdf&usg=AOvVaw0ZZFyq5wWTtNTvNkrvjlGA.
  17. Noever, D.; Ciolino, M.: ¬The Turing deception (2022) 0.13
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    Source
    https%3A%2F%2Farxiv.org%2Fabs%2F2212.06721&usg=AOvVaw3i_9pZm9y_dQWoHi6uv0EN
  18. Striegel, A.: Kommunikationsbarrieren im Auskunftsdienst : Vorstellungen in der bibliothekarischen Fachliteratur und Empfehlungen für den Auskunftsdienst in Öffentlichen Bibliotheken (1979) 0.13
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  19. Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007) 0.12
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    Content
    Bibliotheken befinden sich weltweit im Wandel. Der allgemeine Trend, Informationen in zunehmendem Maße (oder gar ausschließlich) aus dem Internet zu beziehen, hat Konsequenzen für die Konzeption des bibliothekarischen Informationsdienstes. Viele Bibliotheken bieten bereits einen digitalen Auskunftsdienst an. Zumeist wird dieser jedoch von einzelnen Bibliotheken bereitgestellt, die dadurch auf synergetische Effekte und Vorteile durch Zusammenarbeit verzichten. Abhilfe schaffen Informationsverbünde, in denen mehrere Bibliotheken arbeitsteilig digitalen Auskunftsdienst anbieten. Die Autorin Sonja Härkönen gibt einen Überblick über die Entwicklung solcher Digital Reference Konsortien in den USA, klärt die Begrifflichkeiten und stellt die verschiedenen Formen des Digital Reference Service vor. Darauf aufbauend diskutiert sie anhand von Praxisbeispielen die Vor- und Nachteile verschiedener konzeptioneller Modelle. Organisatorische und strukturelle Anregungen mit Blick auf das Bibliothekssystem in Deutschland zum Aufbau von kooperativen digitalen Auskunftsdiensten runden die vorliegende Untersuchung ab. Das Buch richtet sich an Entscheidungsträger in Bibliotheken und Verbänden, sowie an Projektmitarbeiter und -manager, die sich mit dem Thema des digitalen Auskunftsdienstes befassen.
    Date
    22. 8.2009 19:50:27
    RSWK
    USA / Internet / Informationsquelle / Bibliothek / Auskunftsdienst / Konsortium
    Subject
    USA / Internet / Informationsquelle / Bibliothek / Auskunftsdienst / Konsortium
  20. Kraß, U.: Auskunftsdienst im Dreyeckland (1993) 0.11
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