Diese Datenbank enthält über 40.000 Dokumente zu Themen aus den Bereichen Formalerschließung – Inhaltserschließung – Information Retrieval.
© 2015 W. Gödert, TH Köln, Institut für Informationswissenschaft / Powered by litecat, BIS Oldenburg (Stand: 23. Dezember 2017)
1Ou, C.X.J. ; Davison, R.M.: Shaping guanxi networks at work through instant messaging.
In: Journal of the Association for Information Science and Technology. 67(2016) no.5, S.1153-1168.
Abstract: Instant messaging (IM) has become increasingly prevalent in social life. However, the use of IM at work remains controversial, owing to its unclear benefits to organizations. In this study, we employ media performance theories and the concept model of communicative ecology to examine the impact of an IM tool on shaping guanxi (i.e., interpersonal relationship) networks in the workplace. Specifically, we propose that IM has the potential to enhance guanxi networks by improving communication quality and building interlocutors' mutual trust in the workplace. The conceptual model is validated with 253 survey responses collected from working professionals in China. The data indicate that communication quality and mutual trust contribute to the development of guanxi networks. The theoretical and practical implications of the findings are discussed.
Inhalt: Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23447/abstract.
2Davison, R.M. ; Ou, C.X.J. ; Martinsons, M.G. ; Zhao, A.Y. ; Du, R.: ¬The communicative ecology of Web 2.0 at work : social networking in the workspace.
In: Journal of the Association for Information Science and Technology. 65(2014) no.10, S.2035-2047.
Abstract: Social media have transformed social interactions and now look set to transform workplace communications. In this exploratory study, we investigate how employees use and get value from a variety of social networking technologies. The context of this research is 4 software firms located in China. Notwithstanding differences in corporate attitudes toward social networking, we identify common themes in the way Web 2.0 technologies are leveraged as value is created by employees at all levels. We draw on the communication ecology framework to analyze the application of various technologies. We inductively develop 5 propositions that describe how social networking technologies contribute directly to horizontal and vertical communication in organizations, and ultimately to individual, team, and organizational performance. Implications for research and practice are discussed.