Document (#11584)

Author

Stevens, N.D.

Title

¬The importance of the verb in the reference question

Source

Reference librarian. 1988, no.22, S.241-244

Year

1988

Abstract

The development of excellent reference skills is an art, and requires skill. Knowledge of how reference works are organised and work is of utmost importance. The librarian is also required to appreciate and understand user needs. It is necesary to solicit the real uestion, which often is not the one asked.

Theme

Informationsdienstleistungen

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